Group Benefits Account Manager - Houghton Search Group, Inc
Richmond, VA 23173
About the Job
Job Title: Group Benefits Account Manager
Special Skills: Fully-Insured Products
Base Salary: Up to $105k salary
Location: Richmond, VA
Client: Large Regional Insurance Broker
Client Summary:
Our client is one of the largest regional brokers on the East Coast. Dating back to 1971, they are an insurance brokerage and risk management firm assisting organizations and individuals to simplify the process of protecting assets, offering benefits and minimizing liability.
Position Summary:
The successful Account Manager is responsible for managing an assigned book of small to mid-market business while developing long-term relationships with clients. This position will also be responsible to respond to the day-to-day client inquiries and any needed client analytics.
The Opportunity: Utilize your skills to team up with an experienced Producer who is building and growing my client's Richmond/Tidewater group benefits market in the Virginia region. Work on a hybrid basis to maintain your work/life balance and grow with this fast-growing and dynamic regional player!
Primary Responsibilities and Duties
- Experienced Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary
- A knowledge of fully-insured products and some familiarity with level and self-funded products would be a huge plus.
- Manage a book of business comprised of clients in that range of 50 - 250+ lives
- Proactively provide client service in response to day-to-day service issues and questions; escalate, as necessary
- Actively seek improvements to client service and efficiencies within teams by identifying improved processes
- Works with the client team to develop project plans and deliver on service goals
- Sets priorities and manages workflow to ensure efficient, timely and accurate processing of account transactions
- Prepare, or coordinate, renewals and RFPs, summarize vendor responses, spreadsheet proposal results, and develop the client presentations
- Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
- Prepare for and facilitate client meetings (prepare agendas and materials, coordinate resources, etc.)
- Provide peer review for others on team
Compensation is commensurate with experience. Full executive-level employee benefits and bonuses are included with this position.