Group Benefits Account Manager - Patriot Growth Insurance Services

About Alliance Insurance Group, A Division of Patriot Growth Insurance Services: Founded in 2003, Alliance Insurance Group has offices in Montgomery, Opelika and Birmingham, Alabama. Alliance helps employers plan, design, implement and manage a cost efficient and effective employee benefits program. We are a proud partner agency of Patriot Growth Insurance Services.

Position Overview: Our company seeks an experienced Employee Benefits professional who is experienced working with multi-lines clients to join us as a Group Benefits Account Manager. In this position you will be responsible for overseeing and managing all aspects of group benefits for tier one clients at Alliance Insurance Group. You will be expected to understand benefit plans, market trends, and manage carrier relationships to ensure client satisfaction and competitiveness in the market.

Work Arrangement: This is a full-time position working in our office located in Montgomery, Alabama.

Professional Responsibilities:

• Oversee the administration of client benefit plans and manage the renewal process to ensure plans remain current, competitive, and in compliance with industry standards
• Deliver clear and concise benefit information to employees within client organizations
• Provide ongoing customer service by addressing and resolving benefit-related inquiries
• Resolve benefit or claim issues in collaboration with appropriate carrier contacts
• Develop and sustain strong carrier relationships on behalf of clients
• Provide training, mentoring, and coaching to the benefit staff, ensuring the team is well-equipped to handle client needs
• Oversee the implementation process following a sale, including but not limited to, overseeing enrollment, preparation of group paperwork, benefit overviews, and employee data into census templates
• Manage the enrollment of new hires for clients through the appropriate BenAdmin platform
• Request renewals and negotiate rate adjustments to ensure favorable terms for clients
• Ensure all client contracts are compliant within insurance regulations

Qualifications and Requirements:

• An Associate or Bachelor of Science degree in a business-related field
• 3+ years of relevant work experience in the Employee Benefits Insurance Industry, including experience in an account management position

• An active Alabama Life and Health Insurance license
• Experience working with employee benefits agency management systems (BenAdmin preferred)
• Excellent interpersonal and communication skills (both oral and written)
• Proficient with use of Microsoft Office Suite and products
• A passion for being part of a team that drives our company to industry leadership
• Ability to establish and maintain effective working relationships with both peers and clients
• Ability to travel to client locations as needed
• Authorized to work in the U.S. without sponsorship now and in the future

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2023 Inc. 5000 list of fastest-growing companies. With more than 2,000 employees operating in over 160 locations across 47 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.