Group Account Director - Tbwa Chiat/Day Inc
New York, NY 10261
About the Job
We are an award-winning independent creative solutions company that aspires to be the most culturally-influential company in the world. We help ambitious brands harness the power of culture to solve their biggest challenges. As a unique mix of experts in culture, technology, and storytelling, we are united by a passion to grow brands in ways that advertising alone can never do.
We are an entrepreneurial business – not a traditional “ad agency.” That means we value resourcefulness and tenacity just as much as we value creativity and intelligence. We’re unapologetically ambitious!
We are seeking a Group Account Director to lead the AT&T account, driving strategic opportunities, creating innovative solutions, and ensuring the agency’s work exceeds client expectations. This role is hybrid and requires 3 days a week in our Brooklyn office, with 2 days remote.What You'll Do
Client Leadership
- Serve as the senior-most leader for the AT&T account, ensuring the accurate, effective, and timely delivery of all client activities.
- Build and maintain strong, trusted relationships with senior client stakeholders, acting as a strategic advisor and partner to drive their business goals.
- Develop and articulate a clear vision for the AT&T account, aligning agency initiatives with client objectives.
- Provide a constant pulse on the status of the client relationship, anticipating challenges and recommending proactive solutions to sustain and grow the partnership.
- Collaborate with internal teams to identify AT&T’s biggest challenges and develop culturally relevant, innovative creative solutions to address them.
- Lead the planning, development, and presentation of client strategies, ensuring they are grounded in business insights and cultural trends.
- Lead flawless execution of creative work, ensuring all deliverables align with client’s business objectives and maintain the highest quality standards.
- Partner with the Strategy team to establish a clear measurement plan, optimizing creative outputs to meet performance goals.
- Directly manage a team of account staff and partner with cross-functional leads, fostering a culture of collaboration, accountability, and excellence.
- Oversee the development of scopes of work (SOWs), budgets, and timelines, ensuring operational efficiency and financial health.
- Lead flawless execution of operational processes, driving consistency and excellence across the AT&T account.
- Review and optimize agency processes to ensure seamless integration with AT&T’s internal workflows and systems.
- Mentor and develop account management team members, championing career growth and leadership opportunities.
- Identify and capitalize on organic growth opportunities within the AT&T account, setting clear revenue targets and KPIs.
- Partner with senior leadership on new business opportunities, participating in pitches and other strategic engagements as needed.
- Exceptional written and verbal communication skills with the ability to present ideas clearly and persuasively.
- Strong business acumen, with the ability to identify client challenges and craft effective solutions.
- Proven ability to lead cross-functional teams and foster a high-performance culture.
- Demonstrated expertise in strategic planning, scope and budget management, and team organization.
- Deep understanding of the telecom or service category, with an appreciation for cultural nuances that inform creative strategies.
- Minimum of 12 years of experience in account management or strategic leadership roles within a creative agency or related industry.
- Experience managing telecom or adjacent industry accounts, with a proven track record of delivering innovative solutions.
- Expertise in navigating and leading work across all media channels and formats, including digital, traditional, and emerging platforms.
- Digitally savvy, with proficiency in Google Workspace and other project management tools.
- Ability to travel regularly to client offices and other locations as needed.
- Bachelor's degree in marketing, business, or a related field preferred.
UnitedMasters Inc. represents the creative solutions company, Translation, and the leading software and services platform for independent creators, UnitedMasters. UnitedMasters enables ownership, exposure, and new paths for financial return for independent creators, while Translation helps brands leverage the power of contemporary culture to achieve transformational growth. Combined, UnitedMasters, Inc. is the world’s leading marketplace for cultural capital, connecting independent artists and brands to realize a future in which all creators own their future. Backed by Alphabet, Andreessen Horowitz, and Apple, UnitedMasters, Inc. is reimagining how brands and artists come together to tell their stories, build profitable growth, and push culture forward.
Salary Hiring Range: $175,000 - $200,000Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide (e.g. bonus, stock options, 401(k) match, etc.) Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. The salary range above is for the NY/CA. As a company, we have a location-based strategy, which means the salary range could be lower or higher than this if the role is hired in another location.