Greenhorn Banquet Server - Our Resorts Team

Job Title: Banquet Server

Compensation: $18.00 an hour

Job Status: On-call (seasonal)

Reports To: Restaurant Manager

Prepared by: Regional Manager

Banquet Server - Job Description

• Provides guests with serviceby reviewing banquet event order, ensuring and verifying rooms, audio visual equipment, lighting, microphone, sound, and room temperature are set as requested, acknowledging and welcoming guests entering the resort and event rooms, promptly delivering and serving food and beverages, informing banquet captain and kitchen staff of meal adjustments and/or timing of delivery, removing and serving/ delivering food courses, and refilling and/or removing glassware as appropriate.
• Ensures responsible alcohol beverage service polices are followed by asking for proper identification from guests that appear to be under the age of 30, monitoring alcohol consumption, ensuring guests do not become intoxicated following established procedures, stopping alcohol service at the designated time, and clearing the room of all alcoholic containers, glasses and bottles for each venue at the time specified.
• Promotes guest relationsby responding to guest requests, offering appropriate up to date information regarding promotional contests and giveaways, providing requested assistance and product knowledge, and treating guests in a friendly and courteous manner.
• Maintains safe and sanitary banquet areasby cleaning surfaces, breaking-down buffets, beverage tables, storing equipment and supplies in designated areas, and disposing of all trash.
• Ensures banquet equipment and supplies are stocked and cleanby submitting supply requisitions, placing delivered water, food and supplies in designated areas, polishing silverware, folding napkins, and cleaning shelves, condiment holders, tables and counters according to established procedures.

Banquet Server Job Specifications:

• Ability to maintain professionalism and composure
• Ability to communicate effectively in the English language
• Ability to understand verbal directives and written instructions
• Ability to stand and walk for up to 8 hours at a time
• Ability to carry large serving tray and tray jacks
• Ability to bend, stoop, push and pull
• Ability to appear for work on time

Physical Requirements:

• Identify and distinguish colors
• Walking and/or standing for the length of shift
• Frequently lifts/carries 25-40 pounds
• Continual use of fine manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
• Able to reach hands and arms in any direction and kneel and stop repeatedly.

Working Conditions:

• May be indoor or outdoor setting depending on service area
• Varied weather conditions are expected
• Will work near mechanical equipment and hot surfaces
• Will work with aerosol and other cleaning chemicals.

Work Availability:

Varied schedule to include evenings, weekends, holidays, and extended hours as business dictates.

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