Graphic Designer / Marketing Coordinator - The Resort at Glade Springs

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Welcome to The Resort at Glade Springs, a distinguished property in the Pyramid Global Hospitality portfolio, located in the scenic beauty of West Virginia. Our resort features 200 guest rooms and an impressive 21,590 sq ft of meeting space, and a one-of-a-kind golf course stretching over 7,121 yards, providing a perfect blend of luxury and functionality. 

At The Resort at Glade Springs, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive environment surrounded by natural beauty. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Resort at Glade Springs. Take the first step towards a rewarding career by applying today.

JOB SUMMARY:

We are seeking a talented Graphic Designer/Marketing Coordinator to join our team whose main purpose is to create visual branding and enhance our marketing efforts.  This role combines creativity and strategic marketing, producing marketing assets in graphics and print that align with our brand.  The ideal candidate must have strong production skills, proficiency in graphic design software, and digital and print knowledge.  They also must possess a great attitude and enjoy working with people in an office environment and with the company’s vendors.  

ESSENTIAL JOB FUNCTIONS: 

Graphic Design and Creative Assets:

• Create high-quality graphics for digital and print media, including social media posts, email campaigns, and artwork for email and online marketing.
• Design and optimize marketing content for various devices and platforms, including desktop, mobile, and social media ensuring a user-friendly design, and all materials align with our brand.
• Create, print and distribute posters, banners, billboards, sales collateral, resort guides, menus, tickets, and other printed marketing materials.
• Create and distribute Monthly Member Newsletter.  

Marketing Coordination:

• Ensure all upcoming events are displayed on reader boards and poster stands throughout the resort.
• Communicate special events and assets to various channels and third-party sites.
• Create email blasts and press releases for promoting resort events, offers, and packages.
• Support and facilitate communication with associates regarding special events and promotions, via newsletters and Keep It Current Cards.
• Collaborate with department managers to develop opportunities to generate traffic and revenues for their area via all marketing channels.
• Assist in social media marketing by creating events, images, videos, and written content, as well as reputation management on these platforms. 
• Manage communication through our “Next Door” platform for all departments.
• Work closely with third-party resort contracted companies for digital marketing efforts.
• Attend resort events to capture images for social media throughout the year i.e. Independence Celebration, Memorial Day Festivities, etc. as well as community events involving the resort. 
• Assist in organization and participate in organized photo/film shoots.
• Assist in making text and image updates to the resort website.
• Conduct research on industry trends, competitors, and target audiences to generate interest, traffic and revenue. 
• Become an advocate in social media spaces, engaging in conversations and answering questions where appropriate. 

 Additional Duties: 

• Attend scheduled training seminars and department meetings.

• Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
• Maintain a favorable working relationship with all other company associates and purveyors to promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, efficiency, and effectiveness.
• Maintain a professional standard at Glade Springs to include but not limited to appearance, verbal discussions, written correspondence and interactions with members, management, associates and guests.  Does not discuss confidential items with fellow associates or work-related issues with members or guests.
• Additional responsibilities, as directed, by the Executive Offices.

Disclaimer: The above statements are intended to describe the general nature of the work being performed.  They are not intended to be construed as an exhaustive list of all reasonable assignments, responsibilities, duties and skills required of personnel so classified.

Minimum Job Requirements & Desired Skills

• Strong communication and project management skills
• Knowledge of graphics design software such as Photoshop, InDesign, Illustrator, Canva, etc.
• Experience with video editing software is a plus.
• Knowledge of social media software
• Must be self-motivated, energetic, adaptable, flexible and reliable
• Must be a team player
• Must possess impeccable writing skills.
• Must have regular and reliable attendance.
• Must incorporate safe work practices in job performance.

QUALIFICATION STANDARDS:

Education and Experience:

• High school diploma or higher.
• 2+ years of professional marketing experience
• Experience of managing, coordinating, analyzing, monitoring and promoting a brand or company through various marketing initiatives

Physical Abilities: The physical abilities described here are representative of those that must be met to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Average physical mobility, which may include moving from place to place in all areas of the Resort.
• Average physical agility, which includes standing, sitting, stooping, bending, squatting, reaching, seeing, carrying, hearing, talking, thinking, and learning regarding the job.
• Average physical strength to handle office materials and tools.
• Average physical strength to handle less than 25-pound objects.
• Average dexterity of hands and fingers.
• Average coordination, including eye-hand, hand-foot. 
• Average concentration/intensity.
• Average complexity of decision making.
• Average to high ability to organize workload to determine priority of duties as related to the specific job title.  Includes good communications skills, teamwork, and the ability to work on one’s own.

 Equipment Operation Abilities:  None required.

Work Environment:  The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Average accessibility of all work sites required for the specific position.
• Average exposure to weather, temperature, usual chemicals, fumes, and dust.