Grand Cafe Expeditor - PT - Grand Geneva Resort

Description

We are looking for an Expeditor to join our team!  This role is perfect for someone looking for an entry level position and hands on experience in a Restaurant environment.  You will be responsible for delivering efficient and exceptional plated menu items while maintaining sense of urgency in the execution of the expo line and fast-efficient clearing of table tops throughout the restaurant.

Our Team is looking for People Pleasing individuals who want to do the following:

• Turn our guest’s ordinary day into an extraordinary day
• Love where they work
• Be appreciated for what they bring to a team
• Learn and grow with a company who truly values its people

Grand Perks:

· Hotel room discounts at Marcus Properties

· Free meals every shift made by our talented culinary team

· Paid vacation days

· Golf, Ski, & Spa discounts

· Flexible scheduling

· Discounted WELL Spa Gym membership 

· Advancement opportunities across the property and US

· Friendly work atmosphere- Negativity & drama are not welcome here

· Holiday, jury duty, & bereavement pay

· Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits

· Recognition programs (aka get paid to celebrate)

The Responsibilities:

• Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
• Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, dessert presentation).
• Maintains a neat, clean, organized, safe work environment.
• Transports and polishes clean wares, utensils and accessories to area needed.
• Must be proficient in multi-tasking and bridging the service between the FOH and BOH.
• Must comply with opening and closing as well as running side work necessities.
• Direct and consistent communication with the culinary and management team.
• Listens to and resolves customer complaints regarding service, product and personnel.
• Must effectively process service responsibilities from service staff. Eg. Servers and Bartenders
• Has the ability to verbally describe and present the hotel's food offerings in a professional manner.
• Perform other duties as assigned.

The Qualifications:

• High school or equivalent
• One year or more of service assistance in a fine dining outlet
• Able to read, write and speak verbally in English.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public. 
• Ability to work a flexible schedule including days, nights, weekends and holidays.

Additional details on essential job functions can be provided upon request during the interview process.

Reporting Relationship: F&B Manager and Assistant F&B Manager. 

Exemption Status: Non-Exempt

WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.