Graduate Program Coordinator - Eliot Pearson Child Study and Human Development - Tufts University

The Eliot-Pearson Department of Child Study and Human Development is committed to strengths-based and systems-connected understanding of the lives of diverse children, youth, families, and communities. The department provides a vibrant, inclusive, multidisciplinary community dedicated to applied research, learner-centered teaching, and preparing students for a variety of careers. We offer the following degree programs: a BA in child study and human development, an MA program with both research and professional development opportunities, and one of the nation's leading doctoral programs focused on applied developmental science.

Under minimal supervision, the Program Coordinator provides advanced administrative support and coordination for a university program. The Program Coordinator will handle the below duties:

• Utilizing knowledge and skills with varied office system applications, produce a variety of documents, reports, and proposals
• Respond to inquiries
• Manage confidential situations and resolve problems
• Provide detailed information
• Serve as the primary resource for graduate students, faculty, staff, and other constituents as related to department’s graduate program
• Recruitment activities include handling prospective student communication, organizing events, assisting with admissions, and marketing and outreach
• Coordinating meetings and events under the graduate programs umbrella (e.g., contacting speakers and panel presenters, designing promotional material, and coordinating support for speakers and presenters)
• Gathering data and statistics
• Conducting research
• May also coordinate programs and/or projects for the department

Basic Requirements:

• Knowledge and skills as typically acquired by a Bachelor's degree and 3+ years of experience
• Advanced knowledge of Microsoft Office suite including word processing, editing and graphics functions, spreadsheet, and database knowledge
• Excellent organizational and interpersonal skills
• Ability to work independently and as a team

Preferred Qualifications:

• Event planning and/or communication-based/customer service work history
• Experience working in a higher education atmosphere
• Technologically inclined candidates are preferred with knowledge of and ability to use Qualtrics survey software (including creating surveys and downloading data), Google apps (e.g., google docs), Microsoft Office produces (e.g., WORD, excel, powerpoint), and video conferencing platforms (e.g., Zoom)   
  

Special Work Schedule Requirements:

This is a hybrid role that is expected to be on campus at least 3 days each week. On campus presence is required for Commencement (once per year on a Sunday), Information Sessions, Open Houses, Student Receptions, Fall Orientation, and Student Presentation Day.