Graduate Admissions Coordinator - High Point University

High Point University is seeking a Graduate Operations Assistant. This position consults with admissions operations team members, IT programmers, vendors, and end-users (recruiting staff) concerning the day-to-day tasks of the office. This entry level position works with relevant parties to implement and recommend operating methods to improve processing, distribution, data flow, collection, and data editing procedures across SLATE, WebAdmit, and Ellucian Colleague. The Graduate Operations Assistant will use system utilities or external tools to troubleshoot faulty database information. This position will communicate with co-workers and end users of the system on the issues and plans for resolving the errors; as well as serving as a back-up to Undergraduate Operations Staff. This position will also assist the Admissions Operations team in other seasonal tasks as necessary.

QUALIFICATIONS:

Education

• Bachelor’s degree required

Experience

• 2-3 years clerical and or office manager experience preferred
• Proven communication, organization, and the ability to multitask are vital to this position

Knowledge

• Data management software knowledge preferred
• Effective use of text editors, Microsoft Office, and/or other data management tools
• Time Management and scheduling expertise is preferred

Skills/Ability:

• Highly organized
• Attention to detail
• Problem solving
• Ability to adapt to a variety of job responsibilities
• Analytical
• Team player

ESSENTIAL FUNCTIONS:  

• Assists and provides leadership in the management of graduate application workflows, providing insight on how to improve workflows.
• Works with the Graduate Recruitment team to obtain application materials, complete applications, and assign admissions decisions.
• Applies decisions and assign letter templates for admitted students.
• Uploads printed transcripts, e-transcripts, and HPU transcripts into records and update admissions checklists as needed.
• Creates and manage Slate events for the Graduate Admissions Teams as needed.
• Consolidates duplicate records in Slate.
• Manages Mongoose (texting platform) data error reports and update phone number types as needed.
• Monitors Slate’s data integrity through a series of quality control queries.
• Oversees daily imports from the Common Application System (CAS) for healthcare profession programs and other vendors as needed.
• Maintains positive work atmosphere by acting and communicating effectively with students, students’ parents, faculty, co-workers and managers
• Other duties as assigned by the Assistant VP of Admissions Operations and Technology

ACCOUNTABILITY:

• Ensures the integrity and accuracy of Admissions data.

CONTACT INFORMATION:

For more information about this position, please contact George Terry, Associate VP of Admissions Operations and Technology at gterry@highpoint.edu.