Graduate Admissions Coordinator - University of Oregon

The Division of Graduate Studies is responsible for policy and procedures relevant to graduate education and graduate students. We are looking for a customer-service oriented professional with excellent communication skills to work closely with prospective students, campus stakeholders, and a Division team that values excellence and serving students.

Department: Division of Graduate Studies
Classification: Administrative Program Spec
Appointment Type and Duration: Regular, Ongoing
Salary: $20.15 - $30.45 per hour
FTE: 1.0

Review of Applications Begins

May 9, 2024; position open until filled

Special Instructions to Applicants

Please submit a current resume, a cover letter summarizing your interest in and qualifications for this position, and list 3 professional references, one of which must be a current or past supervisor. Candidate will be notified prior to references being contacted.

Department Summary

The Division of Graduate Studies is the administrative office with ultimate responsibility for policy and procedures relevant to graduate education and graduate students. Its programs and services affect nearly 4,000 graduate students and almost 90 graduate degree programs. The Division’s core purpose is to promote graduate education by fostering excellence, innovation, and inclusive communities. The Division values discovery, inclusiveness, service, fairness, responsibility, excellence, and community.

Position Summary

The purpose of this position is to support the admissions and recruitment functions of the Division. As a graduate recruiter, the person in this position will work with unit staff and stakeholders to implement effective recruitment strategies across all graduate programs. The Graduate Admissions Coordinator is one of the Division’s primary admissions processors, with a specialization in the review of foreign credentials. The Graduate Admissions Coordinator works closely with prospective students, campus stakeholders, and Division staff and should therefore be customer-service oriented, professional, and possess excellent communication skills, both written and spoken.

This position has a high degree of decision-making and is autonomous in most decisions. The work requires a good understanding of policy, and an ability to extrapolate known policy into new or less clear situations. Serving the Division’s core values and purpose requires an ability to make decisions about admission policies and procedures in a manner that is fair and inclusive and to provide an environment that is welcoming and service-oriented.

The position reports to the Division’s Director of Admissions.

Minimum Requirements

• Two years of experience as an administrative specialist or executive support specialist which included administrative support for a project, program, or operation. Administrative support includes those duties beyond clerical/secretarial such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; and evaluation of projects, processes, and operations; OR
• An equivalent combination of training and experience.

• One year of postsecondary education may be substituted for up to one year of the experience.

Professional Competencies

• Excellent communication skills with the ability to articulate complex issues and communicate clearly and interact effectively with prospective students, applicants, faculty, and staff from a broad range of programs and disciplines.
• High-level organizational skills with the ability to prioritize and multi-task effectively in a detail-oriented and time-sensitive environment.

Preferred Qualifications

• Bachelor’s degree.
• Experience working in an institution of higher education.
• Experience evaluating international credentials.
• Communications/recruitment experience.
• Experience working with Slate CRM and Banner ERP or other admissions and/or university information systems.
• Basic HTML experience.

FLSA Exempt: No

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All offers of employment are contingent upon successful completion of a background inquiry.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.