GRADUATE ADMISSION AND ENROLLMENT ADVISER - University of Washington

Req #: 236039 Department: COLLEGE OF EDUCATION Posting Date: 06/25/2024 Closing Info: Open Until Filled Salary: $5,835 - $6,375 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701\_a11y.pdf ) As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. The Office of Student Services (OSS) in the College of Education serves as the central office of support for undergraduate and graduate students as well as faculty and staff. Services include, but are not limited to, advising for prospective and current students, degree completion, registration troubleshooting, professional and career development, and helping to connect students to UW resources. Reporting to the Associate Director of Graduate Academic & Student Services, the **Graduate Admission & Enrollment Adviser** will have an important role on the Office of Student Services (OSS) team by focusing on support for prospective and admitted students in Master of Education (M.Ed.), Educational Specialist (Ed.S.), and Doctor of Philosophy/Education (Ph.D. and Ed.D.) programs. The Graduate Student Support Adviser will receive additional guidance and support from the Director of Admission & Enrollment and the Assistant Dean for Academic & Student Affairs, and will collaborate closely with other OSS team members. A closely related responsibility will be to collaborate with faculty to provide a welcoming and positive experience for prospective and admitted graduate students as they navigate the admission and enrollment process. An important aspect of the work will involve serving as the primary point of contact for prospective and admitted graduate students and to enhance the experience of those students, with an emphasis on increasing recruitment of high-caliber graduate students, including BIPOC students, international students, and other student populations that are underrepresented in the pursuit of graduate studies. For this reason, familiarity with the graduate student experience is an important criterion for the role. This role does not provide relocation support. **To ensure consideration, apply by July 8th, 2024** **DUTIES AND RESPONSIBILITIES** **Recruitment / Prospective Student Support** + Advise prospective students on College of Education non-teaching graduate programs + Hold weekly advising meetings, by appointment and/or via office hours, for prospective graduate students + Respond to prospective student inquiries received via email and phone; support prospective inquiry responses received by Office of Student Services front desk + Plan, host, and/or facilitate information sessions for College of Education non-teaching graduate programs + Attend in-person graduate education fairs and other recruitment events + Maintain upcoming events pages on College of Education website and/or in Slate + Maintain and refresh marketing drip campaigns in Slate, working in conjunction with (Interim) Director of Program Marketing + Collaborate with undergraduate advising team on outlining graduate school pathways for College of Education undergraduate degree programs + Collaborate with the Office of Student Diversity and Inclusion (OSDI) on recruiting diverse applicants from historically marginalized backgrounds. **Applicant Support** + Maintain and edit admissions pages on College of Education website, including topics such as how to apply, application requirements, what happens next, FAQs, etc. + Stay current on graduate application and admissions policies by attending Graduate School sessions and reviewing policy and procedure information; collaborate closely with the Director of Admissions and Enrollment to implement needed policy changes. + Respond to applicant inquiries received via email and phone; support applicant inquiry responses received by Office of Student Services front desk + Hold weekly advising meetings, by appointment and/or via office hours, for applicants + Assist applicants with Slate (Graduate School application platform) troubleshooting, including application materials updates and status updates. + Communication with applicants about next steps around timelines, funding opportunities, international applicant processes, etc. + Respond to applicant inquiries about funding for graduate studies, explaining options and providing information about applying for funding **Admitted Student Support & Recruitment** + Advise admitted students on College of Education non-teaching graduate programs + Hold weekly advising meetings, by appointment and/or via office hours, for admitted graduate students + Respond to admitted student inquiries received via email and phone; support admitted inquiry responses received by Office of Student Services front desk + Communicate with admitted students and faculty to facilitate and coordinate admitted student communication with assigned faculty advisors + Maintain and edit admitted student pages on College of Education website + Lead the Admitted Student Outreach Campaign (ASOC), including hiring & supervising student callers, preparing scripts and FAQs for student callers, and associated logistical support + Plan, publicize, and execute Admitted Student Days event(s) for admitted graduate students + Facilitate an equitable and need-based process for admitted students travel funding to visit the UW and College of Education + Outreach to applicants who have not indicated intent to enroll **Incoming Student Support** + Communicate with incoming students and faculty to facilitate and coordinate incoming student communication with assigned faculty advisors + Provide Autumn quarter (and Summer quarter if needed) registration support to incoming students + Connect incoming students to UW resources, i.e. HuskyCard, housing, residency, etc. + Support Islandwood students transitioning to the Seattle campus, i.e. connecting them to UW resources and serving as a point of contact in the College **Other Duties** + Performs other related duties as necessary and as assigned **MINIMUM REQUIREMENTS** + Bachelor's Degree in Education, Social Sciences, or a related field, to include 1-2 years of experience working with students in an Advisory, Recruiting, or Counseling Capacity. **Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.** **ADDITIONAL REQUIREMENTS** + Knowledge of effective recruiting and/or retention practices to increase diversity, as well as the ability to develop and implement new initiatives in this area. + Demonstrated ability to use relational databases, web-based technologies, and an ability to integrate these technologies into educational and student-support environments. + Excellent customer service and interpersonal communication skills, including experience working with individuals from diverse backgrounds. + Proficiency with Microsoft Office (Word, Excel, Access), Google Suite, relational databases, multi-user calendaring systems, online communications (email and instant messaging). **DESIRED QUALIFICATIONS** + Master's degree in education or a related field of study. + Knowledge of the field of education as a discipline of study. + Familiarity with policies and procedures of the University of Washington and/or the UW College of Education. + Experience in academic advising, recruiting, and/or admissions with graduate student populations. + Ability to multitask in a fast-paced environment. + Sensitivity and ability to handle highly confidential information. **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.