Global Service Desk Analyst/Help Desk/Technical Support - J3P44R776Q70SKGQ2C8-3294 - BC Forward
Chandler, AZ
About the Job
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6032036
Global Service Desk Analyst/Help Desk/Technical Support
BCforward is currently seeking a highly motivated Global Service Desk
Analyst.
Expected Duration: 12 Months
ASAP Start, Contractor will work on-site in Chandler, AZ
MUST HAVES: WINDOWS10, IOS
looking professional 3+ years experience
- Internal Employee Technology Support role for a global user-base.
Role involves basic troubleshooting of Microsoft applications and
proprietary system via phone. Desired experience in Microsoft Office
application suite -- how to, in addition to troubleshooting.
- Candidate should have excellent customer service skills. In-house
training will be conducted. Technologies may include, but not
limited to: Windows 10/, Microsoft Office, iOS (iPad/iPhone), and
ticketing systems.
- Technology Call Center and or Customer Service experience desired.
Ability to utilize multiple resources to determine causes and
resolutions of technology problems and incidents.
- Ability to consistently meet or exceed performance targets and goals
correlated with call handling and customer service.
About BCforward:
BCforward began as an IT business solutions and staffing firm. Founded
in 1998, BCforward has grown with our customer's needs into a
full-service personnel solutions organization. Headquartered in
Indianapolis, Indiana, BCforward also operates numerous delivery centers
across North America and India. We are currently the largest consulting
firm and largest MBE certified firm in Indiana. Our uninterrupted growth
has allowed BCforward to deliver uniquely configured IT staffing and
project solutions for over years of catering to our customers' specific
needs. BCforward currently maintains a team of over 5000 global
resources. With our additional brand, Stafforward, together we have the
capabilities to deliver services for a variety of industries in both
public and private sectors which allows us to address your most
challenging needs.
www.BCforward.com
Interested candidates please send resume in Word format Please reference
job code 209045 when responding to this ad.
Get job alerts by email.Sign up now!
information, please see: https://www.azjobconnection.gov/jobs/6032036
Global Service Desk Analyst/Help Desk/Technical Support
BCforward is currently seeking a highly motivated Global Service Desk
Analyst.
Expected Duration: 12 Months
ASAP Start, Contractor will work on-site in Chandler, AZ
MUST HAVES: WINDOWS10, IOS
looking professional 3+ years experience
- Internal Employee Technology Support role for a global user-base.
Role involves basic troubleshooting of Microsoft applications and
proprietary system via phone. Desired experience in Microsoft Office
application suite -- how to, in addition to troubleshooting.
- Candidate should have excellent customer service skills. In-house
training will be conducted. Technologies may include, but not
limited to: Windows 10/, Microsoft Office, iOS (iPad/iPhone), and
ticketing systems.
- Technology Call Center and or Customer Service experience desired.
Ability to utilize multiple resources to determine causes and
resolutions of technology problems and incidents.
- Ability to consistently meet or exceed performance targets and goals
correlated with call handling and customer service.
About BCforward:
BCforward began as an IT business solutions and staffing firm. Founded
in 1998, BCforward has grown with our customer's needs into a
full-service personnel solutions organization. Headquartered in
Indianapolis, Indiana, BCforward also operates numerous delivery centers
across North America and India. We are currently the largest consulting
firm and largest MBE certified firm in Indiana. Our uninterrupted growth
has allowed BCforward to deliver uniquely configured IT staffing and
project solutions for over years of catering to our customers' specific
needs. BCforward currently maintains a team of over 5000 global
resources. With our additional brand, Stafforward, together we have the
capabilities to deliver services for a variety of industries in both
public and private sectors which allows us to address your most
challenging needs.
www.BCforward.com
Interested candidates please send resume in Word format Please reference
job code 209045 when responding to this ad.
Get job alerts by email.Sign up now!
Source : BC Forward