Global Sales Account Manager, US Global Selling - Amazon

Description Amazon Global Selling is seeking a results-driven outbound Sales and Business Development Manager with a passion for problem solving and building from scratch to drive growth and maximize the presence of strategic NA merchants into Amazon's EU Country. In this role, you'll work in a fast moving and ambiguous environment, use effective communication skills, manage relationships, and develop and execute win-win business plan to help NA merchants expand internationally. Additionally, you'll use analysis, reporting, modeling, and forecasting skills to gather data for making critical business decisions and influencing key internal and external stakeholders to make thing happen. You'll enlist program managers and leaders to ensure that strategies scale, and make smart trade-offs (e.g., short- vs. long-term account needs). You'll identify gaps between teams, processes and plans, and demonstrate good judgment in how and when to escalate. Primary Responsibilities: - Work with a sense of urgency to drive and deliver sales goals while maintaining a high quality of work - Work with Sellers to achieve data quality standards and become an expert in using internal tools to achieve results - Develop a thorough understanding of the specific market segments, seasonality and global business trends/events - Recruit complex accounts (Largest Selling Partners) and manage strategically, including owning initiatives where the strategy and goals may not be defined - Provide tailored recommendations that improve senior-level Accounts' Decision Maker Experience (ADMX) and associated CX, and scale learnings to drive improvement in ADMX and CX beyond assigned accounts (e.g., influencing playbooks) - Identify accounts' complex problems/frictions and working internally with Product, Program and Marketplace teams to drive scalable resolution - Define and scale new opportunities for accounts owned and not owned by representative - Set the standard for recruitment and account management best practices - Provide inputs into the creation of team goals, and influence multiple partner team goals and priorities - Understand and contribute to cadenced reporting and narratives (e.g., MBR, QBR, PR/FAQ etc.) and present them effectively to Directors - Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction - Use knowledge to assess long-term strategies, project plans, and other requirements - Recruit and develop others by mentoring in the organization - Provide constructive peer feedback and promotion assessments for lower-level rep - Drive impact at the organization level within Amazon. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA Basic Qualifications - 5+ years of relevant business sales experience - BA/BS degree or equivalent work experience - Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels - Experience with pipeline management utilizing Salesforce.com or other CRM tools Preferred Qualifications - Excellent written and verbal communication skills - Experience with outbound sales, cold calling and pipeline management - Successfully navigate through fast-paced environment dealing with ambiguity like startup. Enjoy learn from doing and build from scratch. Can identify insight quickly and setup SOP and mechanism instead of requiring detail guidance to follow - Proven record of driving end to end sales and account management with all the issues of your customer. Enjoy hangs-on solving customer pain point effectively instead of waiting for others - B2C sales experience recruiting and managing numbers of customers (B2B sales who manages less than 10 key accounts is not working in this case) - Online sales, international trading, or retail experience in NA or EU - Experience using tools such as Excel and SQL to analyze data to make business decisions - MBA degree or equivalent experience Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,200/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.