Global Head of Fulfillment - Formlabs

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

We are looking for a Global Head of Fulfillment to lead the team that helps us ensure we are getting our products into our customers hands quickly and efficiently. This person will be an operator and leader. They will have the ability to see the big picture while having no problem diving in to solve problems at the ground level. 

This role, reporting into our Chief Operations Officer, will be responsible for ensuring that raw materials arrive at our factories, final products arrive to regional warehouses around the world, customer orders get picked/packed/shipped/delivered to the customer and much more. As the global owner of the logistics and warehousing functions of the company high levels of execution are a must along with competitive costs and value added services to delight our customers.  In addition to leading this team on a day to day basis, this person will continue to build the vision of our global footprint as the business grows and evolves. 

The Job:

• Lead a global team of approximately 12 professionals with a presence in the Americas, EMEA and APAC
• Manage 3PL partners globally including warehouse and transportation providers
• Ensure on-time delivery of goods direct to consumer and through channel partners
• Tight operational controls to optimize cost and service levels throughout the supply chain
• Efficient management of supply chain disruptions & new business opportunities 
• Optimize inventory & cost while maximizing service to our customers
• Engage and lead strategic Go To Market changes in our business
• Evolve our global footprint as products, services and customer needs change

You:

• Have operated with extreme discipline, organization and efficiency in highly complex global supply chain ecosystems
• Have strong analytical skills to ensure we improve efficiency as the business evolves. You have likely built the model to understand metrics like average cost per order, total order cycle time and many more.
• Have led direct teams, preferably global teams
• Have managed relationships with 3PL and freight partners globally
• You have the experience and analytical skills to set the vision, but you’re also not afraid to roll up your sleeves and get things done
• Have experience working cross functionally within your previous organizations. You’ve likely worked with engineering, marketing, sales, channel partners and many more to understand business priorities and ensure we have a supply chain to meet those needs
• Are comfortable working with a complex ERP system to ensure accurate inventory management and order to cash processes. We use Netsuite
• Are passionate about removing waste from the supply chain and continuous improvement in everything we do
• Have the ability to see the big picture (company strategy), distill that to how your supply chain supports (objectives) and drive actions that result in positive change (initiatives)

Our Perks & Benefits:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• Low cost fund options in our 401K and access to advisors 
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.