Generator Field Service Technician (Winston-Salem, NC) from INSPYR Solutions

Key Responsibilities:

• Troubleshoot Automatic Transfer Switches, engine/generator control, and excitation systems.
• Work in a varied outside environment or at customer sites. The noise level in the work environment is dependent on service location. Safety equipment and hearing protection are provided.
• Proficient in both mechanical and electrical applications and have knowledge in troubleshooting, maintenance, and repair for diesel and natural gas generator sets with their associated fuel systems.
• Accurately submit, promote, and complete general quotes and engineering quotes as needed for the customer base.
• Complete quality major and minor preventative maintenance, inspection, and minor repairs on power generation units, diesel and/or natural gas, or gas engines, and Automatic Transfer Switches (ATS) as scheduled.
• Communicate with sales, operations, and customers regarding service and service contract coverage, pricing, terms and conditions, and applicable policies.
• Respond to inquiries regarding new contract obligations and revisions.
• Adhere to company safety practices and other policies and procedures.
• Act with integrity and provide outstanding service to customers and coworkers building an environment of teamwork and positivity.
• Report any violation or non-compliance with company policies and procedures by company's employees or other business personnel, including sub-contractors.
• Read and interpret documents such as safety rules, operating and maintenance instructions, blueprints, schematics, and procedure manuals.
• Speak effectively with customers or employees of the organization.

Education and Requirements:

• High School diploma/GED required.
• 5 years of working experience in the power generation field.
• Must hold an active, current, valid driver's license.
• Must have a driving record showing zero felony convictions and less than three (3) moving violations within the previous three years.
• Must be Covid-19 vaccinated.
• Pass a criminal background check.
• Pass mandatory drug screening.
• May travel up to 50% with overnight stay.

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