General Service Technician - Monro Inc.
Towson, MD
About the Job
Responsibilities:
Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro's standards of operation.
Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Vehicle Services – perform lubrication, oil changes, basic maintenance (e.g.: bulb, wiper blade, filter replacements, etc.), battery testing, and installations.
Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional services and repairs.
Assist in inventory management including pulling tires and parts, unloading, and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition, maintained to Monro standards for cleanliness, and consistently in guest-ready condition.
Consistently perform service(s) by Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety, and compliance procedures.
Test drive vehicles by Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
Understand and adhere to company policies and procedures, OSHA standards, safety and environmental codes, and industry regulations including consistent use of required personal protective equipment including but not limited to approved Safety Glasses.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and safely maintain all equipment in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Qualifications:
High School Diploma or equivalent is preferred.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)
Required to own a basic set of tools or participate in Monro’s tool purchase program.
Profile Summary:
Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.
Strong customer service skills
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to see, and lift, carry and stock merchandise and supplies up to 75 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Your next Destination!
Growth Opportunity:
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.