General Service Technician - Team Car Care/Jiffy Lube

Overview Embark on a rewarding career journey with us today as a General Service Technician!Pay starts at $16.30 per hour and offers incentive bonus pay for performance.Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 5:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.Joining our team also means instant compensation! Through our collaboration with DailyPay, employees have the freedom to access their earnings whenever they need them. This, complemented by an extensive benefits package, including employee discount program every 6 months, medical coverage, 401(K) retirement plans, program for training certifications, paid vacation days, and swag awards.As a General Service Technician (GST), you'll begin your journey in an entry-level position. Your primary responsibilities will involve professionally servicing our guests' vehicles to ensure top-notch quality work and an exceptional guest experience. Through our esteemed training program, you'll receive certification and expertise in all the services we offer, setting you up for success in your role. If you're seeking more than just a job, seize the opportunity today and kickstart your career with Team Car Care!Team Car Care (TCC) oversees a network of over 500 Jiffy Lube auto service centers across North America. We foster a vibrant and dynamic workplace environment that focuses on providing outstanding quality customer service through ethical selling and product knowledge. At Team Car Care, we won't just provide you a uniform, we're dedicated to nurturing your growth and potential by providing top-notch training programs for both technician and management roles. Furthermore, we offer accelerated career progression opportunities for dedicated team players who consistently deliver outstanding results. Responsibilities will include but will not be limited to + Promote teamwork to deliver on time and accurate guest care during all operating hours + Demonstrate excellent guest service, which includes providing clear communication and feedback about guest vehicles + Ensure that the service center is clean and presentable + Provide guidance and mentoring to junior and mid-level automotive technicians + Checking and communicating oil level to other teammates + Ensure tire pressure for proper inflation + Inspect and refill fluid levels as necessary + Complete vehicle inspection + Install a new oil drain plug and a new oil filter + Clean and lubricate fittings as needed + Document all work performed on the repair order + Report any safety issues immediately to management + Maintain strict adherence to company policy on vehicle care and operation + Perform various manual tasks for extended periods, including light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting. Qualifications + Previous experience is preferred but not required. + You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. + Be able to speak effectively with our guests and other teammates. + Must be able to stand on your feet on hard surfaces like concrete or metal + Expect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes + Must be able to lift and move work-related items up to 50 pounds + Perform all other duties as assigned or needed. + Must be at least 18 years of age + Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future Position Criteria + Must be able to demonstrate a positive attitude and be a team player + Strong work ethic; independently motivated to produce results w ith limited influence from others + A hard worker. Someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork + Ability to review, analyze, and interpret information, identify problems, and make decisions + Ability to read, understand, and follow procedures and guidelines + Depending on location, our stores may be open seven days a week, which may include weekends and some holidays + Commitment to following established safety policies and procedures Responsibilities DescriptionCustomer Service Advisors are responsible for creating a positive guest experience by delivering outstanding service. They offer service recommendations, ensuring completion of quality workmanship, communicate to the guest any special circumstances that impact overall satisfaction. Understanding the full range of Jiffy Lube products and services. Position Criteria - Accurately capturing guests' product needs and providing updates throughout the entire process- Offering our guests options that are tailored specifically to their automotive needs- Giving impartial advice to ensure that our guests are aware of manufacturer recommendations- Be able to analyze, comprehend and recommend financial objectives that increase sales and service results- Energized by face-to-face interaction with guests, to include resolving any issues- Be a subject matter expert in such areas as vehicle safety rules, operations manuals, and maintenance instructions- You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, as well as be able to speak effectively with our guests and other Teammates.- Ensure that the service center is clean and presentable- If you have previous experience in retail, restaurants, or the hospitality industry, you might be perfect fit for the CSA position although not required! Qualifications Qualifications- Previous Experience is not Required.- You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.- Be able to speak effectively with our guests and other Teammates.- Must be able to stand on your feet on hard surfaces like concrete or metal- Expect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes- Must be able to lift and move work-related items up to 50 pounds- Perform all other duties as assigned or needed.- Must be at least 18 years of age- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future Team Car Care is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Additional Information Store hours may vary by location. LocationUS-WA-Kennewick ID2021-2501 CategoryStore Positions Street2802 W 10th Ave CityKennewick StateWA Zip99336-4637