General Manager - Yucaipa - Gecko Hospitality

Job Title: General Manager

Location: Yucaipa, California

Salary: Up to $26 per hour, plus bonus and insurance benefits

Company: Pollys Pies Franchisor of KFC

Job Description:

We are a popular chicken chain based in Yucaipa, California, known for our delicious offerings and commitment to exceptional customer service. We're currently seeking an experienced and dedicated General Manager to lead our team. The ideal candidate will have a comprehensive understanding of restaurant operations, a customer-centric mindset, and a commitment to maintaining our high standard of service and quality.

Key Responsibilities:

Oversee the daily operations of the restaurant, ensuring a smooth and enjoyable dining experience for our customers

Recruit, train, and manage staff, fostering a positive and productive work environment

Implement and enforce company policies and procedures, maintaining high standards of food quality, cleanliness, and customer service

Control operational costs, including food, labor, and supplies, to ensure profitability

Work closely with the kitchen team to uphold our renowned food quality and presentation standards

Handle customer inquiries and complaints promptly and professionally, ensuring customer satisfaction

Regularly review performance data and operational practices to identify areas for improvement and implement necessary changes

Qualifications:

Minimum of 5 years of management experience in a fast-food or quick-service restaurant

Proven leadership skills with the ability to motivate and manage a team

Excellent customer service skills with the ability to handle customer complaints professionally

Familiarity with health and safety regulations in the food service industry

Strong organizational skills with the ability to multitask in a fast-paced environment

A passion for delivering a memorable dining experience to customers

Benefits:

This position offers a competitive hourly rate, potential bonuses, and insurance benefits.

Qualified candidates are invited to submit a resume detailing their relevant restaurant management experience. We look forward to hearing from you!