General Manager - Westport - Tacombi

Tacombi is looking for a General Manager to join our growing team!

The General Manager position at Tacombi is like an entrepreneur, head coach and hospitality adventurer rolled into one. Your ability to lead a team and inspire them daily is what gets you out of bed in the morning, but figuring out what we could be doing better to serve our employees and customers is what keeps you up at night. You think and act like an owner because that's what you are. You have really sound business fundamentals, possess a high level of attention to detail, and are invested in your own (and your team's) success.

Like owning any business, the job is as challenging as it is rewarding. The financial compensation for our General Manager is proportionate to their hard work, business acumen, and leadership effectiveness. It is not, however, guaranteed. If you believe in yourself and the Tacombi brand, this could be the job for you to build a lasting and impactful career.

Bilingual in Spanish/English preferred.

The General Manager directly manages all taqueria managers - both front and back of house.

Your responsibilities will include:

Leadership, Training, and Development: Attract, train and develop top hospitality professionals

• Motivate and inspire your team to bring their best every day, embracing servant leadership and knowing your main responsibility is to ensure the success of your team
• Actively manage performance and provide structured feedback to your managers and team-members, ensuring they are clear on action plans and areas of opportunity and excellence within their role
• Recruit, train and coach the entire taqueria team; identifying, training, and developing leaders within the organization, with a keen eye on succession planning
• Lead the restaurant team in its day-to-day operations through management delegation, hands-on leadership, and an empowering approach to thoughtful decision-making
• Thoughtfully schedule staff with consideration for business activity, ensuring both guest expectations and profitability targets are met
• Manage new initiatives and scheduled launches within taqueria while instilling an entrepreneurial spirit in your team to keep them excited and engaged
• Create, maintain, & empower a diverse, equitable and inclusive work environment
• Empower your team to always to enhance the customer experience

Operational Excellence: Consistently deliver on the Tacombi branded experience

• Ensures that all the staff fully embodies the Tacombi mission, exceeding the highest standards of Mexican Hospitality so that all guests feel welcome and are given friendly and attentive service
• Ensures that the food, vibe, ambiance and team are always on point
• Operate the highest standards of cleanliness and organization, reflecting the care and pride in the service we provide
• Oversee facilities maintenance, ensuring that our spaces are safe and that our team is able to carry out their job with excellence
• Instill a sense of pride in our store-display and visual merchandising for all members of your team, paying attention to the tiniest of details that cumulatively shape the brand experience and build
• Develops and continuously improves upon operating procedures to enhance the guest and employee experience
• Consistently taste and provide feedback on food quality to validate that recipes are being followed correctly
• Oversee facilities maintenance programs, ensuring that our spaces are safe and that our team is able to carry out their job with excellence

Business Management: Invest in your own success

• Deliver on the customer experience while hitting profitability targets for the restaurant; manage all administrative and reporting responsibilities
• Efficiently manage Labor, COGs, and Expenses to meet goals/budgets set
• Monitor the operational flow of your restaurants, ensuring culinary, DOH and cleanliness standards and protocols are being followed and executed
• Ensure a cost-conscious maintenance plan for all equipment through personal inspection and by following a preventative maintenance program
• Guarantee a healthy financial bottom line

You should have:

• 3+ years of exceptional leadership skills and experience, preferably supporting and developing a FOH & BOH team
• Experience in hospitality or retail management
• Extensive guest service skills with ability to deliver the highest level of hospitality to all stakeholders
• Strong financial acumen with a deep understanding of profit and loss and COGS
• Experience with all administrative tasks and utilizing different technology-based systems
• Strong organizational skills and the ability to prioritize and meet deadlines
• Knowledge of health and safety guidelines

A strong candidate is:

• Resourceful and a creative problem solver
• Innovative and able to think outside the box
• Inclusive, empathetic and open-minded; servant leadership and fellowship driven
• Able to empower your team and be a good coach
• Positive in the face of ambiguity, embraces Adventure
• A good listener and communicator

Why Tacombi:

• We strive to build a culture driven by our values.
• Adventure: You welcome the unknown and thrive in a growing environment
• Fellowship: You love working with a team in service of one another and the community
• Resourcefulness: You think creatively and get more done with less!
• We care about our team members' health, wealth, and overall well-being.
• Competitive salary with profit share potential
• Medical, dental and vision benefits for all full time employees
• HSA/FSA available for pre-tax healthcare expenses
• Retirement savings via a 401K
• Pre-tax commuter benefits
• We know that your quality of life matters.
• Sick days
• 11 company holidays
• Vacation
• We love tacos.
• Sharing authentic Mexican taco culture means knowing it. Eat tacos every day, on us!

$90k base salary + profit-based bonuses

EOE