General Manager - Throw Social

Game on DC! We are searching for an Experienced Experiential Entertainment GENERAL MANAGER to join the Ginger Companies family.

Throw Social and Kick Axe DC is one of the most exciting things to hit the country and we want you to be part of our team! We offer a one-of-a-kind concept with an amazing food and beverage selection, axe throwing, cabana service, and live entertainment in a spacious layout that is beautifully decorated.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience. To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should lead by example, both in how you interact with your team as well as how to support our guests.

You will assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests, and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

1. Manage and oversee the entire restaurant operation
2. Deliver exceptional guest services
3. Ensure guest satisfaction
4. Plan new and update existing menus
5. Plan and develop the overall restaurant marketing strategy
6. Manage the restaurant’s tech stack
7. Respond efficiently to customer questions and complaints
8. Organize and supervise shifts
9. Manage and lead staff
10. Develop hourly and salary staff
11. Hire new employees
12. Terminate employees when necessary
13. Train and evaluate staff performance
14. Manage food cost, forecast requirements, and maintain inventory
15. Manage restaurant supplies including smallwares
16. Control costs and minimize waste
17. Create and nurture a positive working environment
18. Implement innovative strategies to improve productivity, sales, and food quality

JOB REQUIREMENTS:

1. Ideally, 5+ years of experience as a Restaurant General Manager or similar role
2. Ideally, 5+ years of experience in customer service management
3. Extensive food and wine knowledge
4. Computer literacy
5. Familiarity with restaurant management software
6. Experience in event planning
7. Strong leadership, motivational, and people skills
8. Good financial management skills
9. Critical thinking and problem-solving skills
10. Team player
11. Good time-management skills
12. Great interpersonal and communication skills
13. Culinary school diploma or BS degree in Business Administration

The Ginger Companies is an equal employment opportunity employer.

Complete our short application today!