General Manager - Upscale Dining - Willow Tree

General Manager – Upscale Casual Restaurant

$85,000 - $100,000 + Bonus

This well-known and highly regarded restaurant group is looking for a passionate and experienced General Manager for their new upscale casual concept, offering outstanding compensation, excellent training, and career growth opportunity.

About the Company:

• The restaurant group is a leader in San Diego area food scene, with Michelin Star recognition
• Outstanding compensation, benefits, and career growth potential
• Extremely popular, high-volume restaurants with loyal clientele

What We Offer You:

• Medical insurance, 100% paid for 1st tier, 50% paid for higher tiers
• Optional Dental and Vision insurance
• 2 weeks vacation, 3 weeks at 3 years
• Family meal
• Employee relief fund
• Bonus potential up to $22k

Your Role with the Company

The General Manager is the face of the restaurant, serving as a role model for the rest of the staff as a leader in hospitality skills and guest service. Your role is to make every guest’s experience an amazing one and no request goes unheeded. Your responsibilities will include:

• Lead, develop, train, and motivate staff to provide the highest level of guest service
• Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are followed and completed in a timely basis
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
• Control cash and all other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
• Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
• Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control
• Organize and direct worker training programs, resolve personnel problems, make hiring and termination decisions, and evaluate employee performance

Your Qualifications:

• Minimum 2+ years as a General Manager for a high volume ($8M+) upscale full-service casual restaurant
• Able to prioritize people engagement, teaching, mentorship, and staff growth through guidance and feedback
• Passionate about hospitality and guest service
• Proficient in financial management and experienced in implementing and managing systems

EOE – EQUAL OPPORTUNITY EMPLOYER