General Manager - Upscale Casual- Restaurant - Gecko Hospitality

We are looking for an enthusiastic, successful, people-minded, down-to-earth General Manager to join our team in Cincinnati, Ohio

Our General Manager will be responsible for the management of all aspects of the business. You will direct, implement and maintain a service and management philosophy that is in line with our Culture and Values. The General Manager focuses on developing a culture of pride that consistently delivers quality-obsessed guest service and food while ensuring compliance with policies, procedures, and regulatory requirements are met from the front of the restaurant to the service and prep areas.

Here is what we are looking for:

• Sales and Profitability - Challenge and inspire bistro teams to achieve positive business results, including the delivery of outstanding guest experience, achievement of sales goals, and adherence to expense budgets including labor and cost of goods sold.
• Administrative Support - Administration and oversight of operational software & systems, including but not limited to, point of sale, inventory management, employee engagement, employee onboarding, customer reservations, and customer loyalty app.   
• Facilities Oversight - Ensure that all properties and equipment remain in good working condition and up to company standards through the monitoring and coordination of repairs, routine maintenance, and coordination with vendors. 
• Talent Management - Direct and motivate all team members in order to achieve the operational goals. This includes maintaining proper staffing pars, ensuring all team members receive ongoing formal and informal performance coaching, and continuously advising teams of employee procedures and guidelines. Lead a positive team environment by recognizing and reinforcing individual accomplishments. Lead succession planning by identifying talent internally and externally.
• Culinary Support - Collaborate with the Chef on new menu rollouts which includes training and execution within the bistro location. 
• Marketing - Adhere to and execute on marketing brand guidelines and directives which include menus, uniforms, initiatives, and brand collateral.
• Other duties as defined by executive management

Qualifications

• Strong knowledge and understanding of restaurants
• Strong computer acumen
• Well versed in all applicable restaurant regulatory areas including: employee safety, food safety, HAACP, wage & hour compliance. 
• General knowledge of functional support areas, including basic HR, training, marketing, and business development
• Successful track record of restaurant leadership.
• Expertise in hiring, staffing, and training
• Ability to achieve results through effective leadership skills that include the ability to coach, motivate and mentor managers and hourly teams
• Strong delegation experience including holding others accountable 
• Articulate and solid communicator with preferred experience communicating across a diverse group of team members
• Bachelor’s degree or an equivalent combination of education and progressive experience is preferred but not required
• 3+ years of GM experience that includes BOH training
• Upscale Dining Service and Wine Appreciation

Benefits include:

·       401k + guaranteed company match

·       Paid Time Off

·       Low/No Cost Medical, Dental, Vison and Disability plans

·       Wellness Plan that awards additional PTO

·       Manager meals

·       Generous discount program involving local businesses

·       Ample opportunity for growth

Interested in joining our team in Cincinnati, Ohio

We can’t wait to meet you! Email douglas@geckohospitality.com

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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