Construction Manager / Project Manager - South Shore Staffing
Stoughton, MA 02072
About the Job
We are a fast-growing home services company dedicated to delivering exceptional service and quality to our customers. We pride ourselves on creating efficient systems, fostering team collaboration, and driving sustainable growth.
Job Overview
We are looking for a highly organized, experienced, and results-driven General Manager to lead and elevate our home services business. The General Manager will oversee daily operations, improve systems, and execute growth strategies to position the company for future success. This is a hands-on leadership role that requires teamwork across multiple departments including field crews, technicians, installers, and office staff to ensure alignment, operational excellence, and customer satisfaction.
Responsibilities
We believe in empowering our teams, fostering a collaborative environment, and delivering excellence to both our employees and customers. If you are a driven leader who thrives in a dynamic environment and is ready to take the next step in your career, we'd love to hear from you!
Job Overview
We are looking for a highly organized, experienced, and results-driven General Manager to lead and elevate our home services business. The General Manager will oversee daily operations, improve systems, and execute growth strategies to position the company for future success. This is a hands-on leadership role that requires teamwork across multiple departments including field crews, technicians, installers, and office staff to ensure alignment, operational excellence, and customer satisfaction.
Responsibilities
- Operational Oversight: Manage day-to-day operations across all departments, focusing on efficiency, quality, and productivity.
- Systems and Processes: Develop, implement, and optimize workflows and processes to improve accountability and streamline operations.
- Team Collaboration: Work with diverse teams, including field crews, plumbers, carpenters, masons, installers, sales representatives, and office staff to foster seamless communication and project execution.
- Scaling and Growth: Develop and execute strategies for scaling the company, improving operations, and increasing profitability.
- Project Management: Supervise scheduling, job tracking, and resource allocation to ensure that projects are completed on time and meet customer expectations.
- Performance Monitoring: Analyze operational data and KPIs to identify opportunities for growth and improvement.
- Financial Management: Manage budgets, control costs, and formulate strategies to meet revenue and margin goals.
- Customer Focus: Maintain a high level of customer satisfaction by addressing feedback and continually improving service quality.
- Leadership Development: Train, mentor, and support team members to build a strong, high-performing workforce.
- Cross-Functional Communication: Establish strong communication channels between office teams, sales staff, and field crews to improve coordination and collaboration.
- Experience:
- A minimum of 5 years in an operational leadership role within home services, construction, trades, or a similar industry.
- Proven track record of building systems, scaling operations, and managing multi-departmental teams.
- Skills:
- Strong organizational and operational abilities with a focus on improving workflows and processes.
- Financial acumen, including experience in budgeting, cost control, and KPI analysis.
- Leadership and communication skills, with the ability to unify teams and drive company-wide results.
- Strategic problem-solving and planning capabilities.
- Familiarity with project management tools, CRMs, or scheduling software is a plus.
- Knowledge of Job Nimbus or AccuLynx
- Additional Attributes:
- Experience working with diverse teams, including skilled tradespeople, technicians, and office staff.
- A results-oriented mindset and a passion for improving operational efficiency.
- Day shift (Monday to Friday)
- Weekends as needed
- Pay: Starting from $150,000 per year + Bonus
- Benefits:
- 401(k) and 401(k) matching
- Health, dental, and vision insurance
- Paid time off
- Employee discounts
- Flexible schedule
We believe in empowering our teams, fostering a collaborative environment, and delivering excellence to both our employees and customers. If you are a driven leader who thrives in a dynamic environment and is ready to take the next step in your career, we'd love to hear from you!
Source : South Shore Staffing