General Manager, Stop Loss Product Strategy - The Cigna Group
Chattanooga, TN
About the Job
This leadership role will be the owner of our Stop Loss business. Cigna leads the nation with the most Stop Loss revenue. The Stop Loss book of business creates immense value for Cigna by bringing in over $4B of revenue annually with earnings of approximately $1B. The senior director of Stop Loss will be responsible for protecting and growing this business through driving our high-cost claim strategy, maximizing Cigna's ability to assess risk, and presenting innovative solutions to the market. The management process will pull in dedicated leaders who drive the stop loss solution from their area of expertise including finance, pricing, underwriting, marketing, solutions, and global data & analytics. This role will also have direct accountability for stop loss operations, sales support, market interface, and project management. This role is accountable for earnings results and drives conversations with key leaders around growth, profit, and financial planning.
SPECIFIC ACTIVITIES:
+ Identify, develop, and lead strategies to maintain and expand the company’s position as the leading stop loss carrier in the market.
+ Analyze market dynamics and develop strategic responses that address key stakeholder needs while balancing Cigna risk. Collaborate with the product strategy manager to evaluate opportunities and launch innovative solutions that enhance affordability and improve the predictability of high-cost claims for clients.
+ In partnership with Cigna's Affordability, Governance, & Execution organization, consider options to reduce the contracted rate for high-cost claims.
+ Maintain close, collaborative partnership with buyer groups, markets, solutions, underwriting, finance (pricing, reserves, BFOs) and accounting to understand needs and support delivery of plan KPIs.
+ Oversee end-to-end operations, including claims management, contract administration, account management, and producer relations/agreements. This role ensures seamless coordination across these areas to drive operational excellence, optimize client outcomes, and strengthen key partnerships.
+ Ensure Cigna maintains the appropriate level of service and positioning for clients that place stop loss with a third-party carrier.
+ Take a broad, strategic approach, balancing enterprise priorities, P&L responsibilities, and market-driven needs.
+ Identify and develop required talent to support defined future state of the Stop Loss team.
+ Participate as subject matter expert in cross-enterprise initiatives and work groups involving risk-bearing concepts.
Qualifications
+ Seasoned professional with 10-15 years of professional experience across a variety of roles and leadership in a product/marketing or financial role
+ Strong P&L orientation and financial acumen
+ Ability to drive strategy, project initiatives and enterprise view as well as organizational agility across multiple functional areas – pulling through strategy and driving as one cohesive team.
+ Market oriented with passion for a strong understanding and connections with markets, buyer groups and key matrix partners.
+ Ability to lead through ambiguity and be a change agent.
+ Demonstrates the capacity to synthesize complex information from disparate sources into a clear compelling story that helps the organization commit to action.
+ Proven ability to work effectively and with executive level leaders.
+ Ability to establish a vision and effectively communicate it audiences of varied levels of experience.
+ Ability to problem solve, identify, and remove roadblocks, triage, and prioritize issues.
+ Ability to analyze complex information and draw relevant conclusions.
+ Ability to effectively hire, develop and lead a team to high performance.
*Open to candidates located in markets not listed on requisition*
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 178,100 - 296,900 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
SPECIFIC ACTIVITIES:
+ Identify, develop, and lead strategies to maintain and expand the company’s position as the leading stop loss carrier in the market.
+ Analyze market dynamics and develop strategic responses that address key stakeholder needs while balancing Cigna risk. Collaborate with the product strategy manager to evaluate opportunities and launch innovative solutions that enhance affordability and improve the predictability of high-cost claims for clients.
+ In partnership with Cigna's Affordability, Governance, & Execution organization, consider options to reduce the contracted rate for high-cost claims.
+ Maintain close, collaborative partnership with buyer groups, markets, solutions, underwriting, finance (pricing, reserves, BFOs) and accounting to understand needs and support delivery of plan KPIs.
+ Oversee end-to-end operations, including claims management, contract administration, account management, and producer relations/agreements. This role ensures seamless coordination across these areas to drive operational excellence, optimize client outcomes, and strengthen key partnerships.
+ Ensure Cigna maintains the appropriate level of service and positioning for clients that place stop loss with a third-party carrier.
+ Take a broad, strategic approach, balancing enterprise priorities, P&L responsibilities, and market-driven needs.
+ Identify and develop required talent to support defined future state of the Stop Loss team.
+ Participate as subject matter expert in cross-enterprise initiatives and work groups involving risk-bearing concepts.
Qualifications
+ Seasoned professional with 10-15 years of professional experience across a variety of roles and leadership in a product/marketing or financial role
+ Strong P&L orientation and financial acumen
+ Ability to drive strategy, project initiatives and enterprise view as well as organizational agility across multiple functional areas – pulling through strategy and driving as one cohesive team.
+ Market oriented with passion for a strong understanding and connections with markets, buyer groups and key matrix partners.
+ Ability to lead through ambiguity and be a change agent.
+ Demonstrates the capacity to synthesize complex information from disparate sources into a clear compelling story that helps the organization commit to action.
+ Proven ability to work effectively and with executive level leaders.
+ Ability to establish a vision and effectively communicate it audiences of varied levels of experience.
+ Ability to problem solve, identify, and remove roadblocks, triage, and prioritize issues.
+ Ability to analyze complex information and draw relevant conclusions.
+ Ability to effectively hire, develop and lead a team to high performance.
*Open to candidates located in markets not listed on requisition*
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 178,100 - 296,900 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
Source : The Cigna Group