General Manager - Judge Group

General Manager - Banquet Hall Event Space

As the General Manager of our banquet hall event space, you will play a crucial role in ensuring seamless event execution, exceptional customer experiences, and efficient day-to-day operations. Let’s dive into the specifics:

Responsibilities:

1. Event Coordination and Execution:

   • Collaborate with clients to understand their event requirements, including themes, menus, and special requests.
   • Coordinate all aspects of events, from setup to breakdown, ensuring smooth transitions between different phases.
   • Supervise event staff, including servers, bartenders, and decorators.
   • Ensure that events adhere to safety, health, and sanitation standards.

2. Financial Management:

   • Develop and manage budgets for events, including cost projections, revenue targets, and expense control.
   • Negotiate contracts with vendors, ensuring competitive pricing and quality services.
   • Monitor financial performance and adjust strategies as needed to meet revenue goals.

3. Marketing and Sales:

   • Work closely with the sales team to promote the banquet hall space.
   • Develop marketing strategies to attract clients for weddings, corporate events, parties, and other occasions.
   • Attend industry networking events to build relationships and generate leads.

4. Staff Leadership and Training:

   • Hire, train, and supervise banquet staff, ensuring they provide exceptional service.
   • Foster a positive work environment, emphasizing teamwork and professionalism.
   • Conduct regular performance evaluations and address any issues promptly.

5. Venue Maintenance and Upkeep:

   • Oversee maintenance, cleanliness, and repairs of the banquet hall and surrounding areas.
   • Ensure compliance with safety regulations and fire codes.
   • Address any facility-related issues promptly.

6. Customer Relations:

   • Interact with clients during events, addressing any concerns and ensuring their satisfaction.
   • Handle feedback and implement improvements based on customer input.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 5+ years of relevant experience in event management, preferably in a banquet hall setting.
• Strong organizational skills and attention to detail.
• Proficiency in event planning software and tools.
• Excellent communication and negotiation abilities.
• Leadership qualities and the ability to motivate and inspire a team.