General Manager - Better Talent
South Lake Tahoe, CA
About the Job
COMPANY OVERVIEW:
Vacation Rental Assistance (VRA) is a local, Tahoe born company founded in 2008 to provide management solutions for second homeowners in Truckee / Tahoe. Our mission is people and the pursuit of excellence. We are ambitious and deeply committed to our staff, clients, and getting better at everything we do, constantly. Our work environment is invigorating, fast paced, and result oriented with tremendous opportunity to learn, develop, and build a rewarding career. Our focus is to provide awesome jobs with some flexibility for staff to enjoy Tahoe activities. We need quality people who are motivated in their career endeavors and want to make an impact! Once serving 230+ homes, VRA has refined focus to higher end homes with full service management solutions leaning on our robust infrastructure of offices, systems, teams, and protocol built over the last 15 years. We are excited about our next chapter where we believe anything is possible with the right team!
POSITION SUMMARY:
South Lake Tahoe based vacation home management company is seeking a highly capable, experienced professional to join our leadership team as Chief Operating Officer (COO) / Integrator (GM) to develop, manage, and lead our company to new heights. This position is responsible for oversight of the company's entire operations, both administratively and operationally, and involves time in the field in both South and North Tahoe / Truckee (though most work would likely be in South Tahoe). Work closely with the company owner, leadership team, and department heads to strategically direct the company on a day-to-day basis.
You are a highly motivated and experienced leader that wants to be part of a special team. You have considerable experience building and leading teams with strong interpersonal and communication skills. You are detail oriented and strategic in your approach to work. A supreme delegator and highly resourceful, you create impact around you by leveraging and empowering relationships and resources. You are self confident yet full of humility; a strong leader but kind and empathetic; naturally and the respect of the team around you. You are fair, reasonable and have no hesitation to hold people accountable.
You are able to take a vision / plan, and dissect into strategic, implementable steps and components without constant guidance. You like flexibility and creative control. You want your work to matter, and you thrive in an environment where your effort produces visible, measurable results. You are a quick learner and decision maker, and are outstanding at multitasking and managing your time effectively in a fast paced environment. You are creative; a big picture thinker, while attentive to finer details. Experience implementing or working within the Entrepreneurial Operating System (EOS) framework as an Integrator is preferred.
RESPONSIBILITIES:
- Learn most jobs and systems in the company including field and administrative positions
- Work closely with company owner to contribute to, integrate, and execute company vision and objectives
- Oversee company departments and staff, holding accountable to expectations
- Oversee company hiring initiatives, building appropriate teams to achieve company objectives
- Constant engagement with company staff and systems
QUALIFICATIONS:
- Significant team building, management, and leadership experience
- Vacation Home Rental industry experience or other property management / service operations experience
- Experience implementing or working within the Entrepreneurial Operating System (EOS) framework as an Integrator is preferred
- Strong interpersonal and communication skills
- Significant customer service and professional experience
- Highly organized and able to multitask and work in fast paced environment
- Supreme delegator and highly resourceful
- Flexibility to work Holidays and / or weekends to accommodate company and client needs, if needed
- Willingness to work in a multitude of tasks and functions, including getting hands dirty
COMPENSATION & BENEFITS:
$130,000 - $160,000 OTE
Eligibility for a performance based raises, bonuses, and commission in business growth
Health care stipend possible
Paid vacation