Retail Store Manager at Legacy Mountain Ziplines

LEGACY MOUNTAIN ZIPLINES

Retail Store Manager

DUTIES & RESPONSIBILITIES:

Zipline Park

• Ensure site operations meet safety standards, conduct regular inspections and risk assessments.
• Recruit, hire, train, develop, and communicate with all staff to ensure exceptional guest service is provided, safety standards are upheld, fostering a positive and motivated team environment.
• Maintain efficient staffing, clear delegation.
• Coordinate efforts by disseminating corporate policies and procedures with site-specific practices for staff management, maintenance, and risk assessments.
• Contribute to the development and delivery of training programs for site operations team members.
• Support PPE inspections to ensure compliance.
• Perform other duties and responsibilities as required or requested.

Retail Tourism Store

• Analyze store reports to evaluate store performance.
• Responsible for ordering products in a timely manner, maintaining appropriate levels of inventory relative to the seasonal business of tourism.
• Manages operations of the stockroom and sales floor to ensure that new merchandise is being logged, priced and put on the sales floor in a timely manner.
• Proficient with technology, specifically with cash registers and computers.
• Ability to perform basic mathematical calculations commonly used in retail environments.

JOB REQUIREMENTS:

• A Passion for outdoor activities and adventure.
• Ideally 2-3 years of experience in a supervisory or management role, preferably with a focus in the recreation, leisure, or hospitality industry.
• Strong leadership and team management skills, with a track record of driving operational excellence.
• Actively encourage and support new and innovative ideas from all team members on how to improve the business.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers, staff, and employers at all levels.
• Strong analytical and problem-solving abilities, with a results-driven mindset.
• Proficiency in Microsoft Office products, including Word and Excel.

SCHEDULE/HOURS:

• A minimum of 40-45 hours per week. Holidays, evenings and weekend hours are necessary, based on seasonality of business.
• Position is full time with no layoff during off-season.
• FSLA Status: Exempt, Salary