General Manager , Seniors Services - Sodexo

Role Overview

Sodexo is seeking a General Manager at our prestigious client Covenant Living at Great Lakes, in Grand Rapids, MI.  This key leadership position is directly responsible for the successful operation of the kitchen and dining services on campus.  The General Manager will oversee a team of managers to ensure client, customer service/satisfaction with efficient cost-effective management that both meets and exceeds expectations.  Prior food service management experience in either a senior living, healthcare, retail or upscale dining is desired.  A GM with a current CDM is also highly preferred.

What You'll Do

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account. Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.

Key Duties:

- Provides team leadership & training- Controls unit financials- Directs daily food operations for quality & safety standards- Supervises day to day activities- Delegates authority- Assigns & prioritizes activities- Monitors operating standards- Establishes a safe work environment- Support workplace inclusion activities

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

Is this opportunity right for you? We are looking for candidates who:

• have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
• possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
• have culinary experience and a strong background in safety and sanitation compliance;
• have commercial acumen and a good level of computer literacy;
• are enthusiastic, confident and warm;
• have a positive approach to tasks with a can-do attitude and impeccable attention to detail.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years