General Manager - Holiday Inn Northwest San Antonio

Who we are
Sincere Hospitality is a brand-new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve.

Who you are
Do you find it easy to be an example to others? Do you understand what it truly means to be a leader? Do you enjoy overcoming challenges as a team and staying ahead of the game when it comes to your profession? If you relate to any of these qualities, this could be the fulfilling job you are looking for!

We are seeking a General Manager who leads with positivity, vision, and a commitment to excellence. As the GM, you'll be responsible for guiding our team to deliver outstanding guest experiences while overseeing all hotel operations. Your leadership will set the tone for a supportive and collaborative environment, ensuring both guests and employees feel valued and empowered.

In this role, you will lead by example, inspiring your team to consistently exceed guest expectations. You'll oversee all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring smooth operations and high standards of service. Building strong relationships with guests, employees, and key partners will be a key part of your day-to-day work. You'll also manage budgets and financial performance, identifying ways to increase revenue and control costs.

A key aspect of this role is being a proactive and involved partner with the sales team. You will collaborate closely with them to drive revenue growth, implement effective sales strategies, and identify new business opportunities. By working together, you'll ensure that both operational and sales goals are met.

We are looking for a candidate with at least 2 years of experience in a leadership role in hospitality, preferably as a Hotel GM or in a similar position. A college degree is not required, but a passion for hospitality and excellence is essential! Experience in Food & Beverage or Restaurant Management for at least two years is also a plus. Strong leadership skills, a focus on teamwork, and the ability to manage budgets and financial reports are essential for success in this role. We value a hands-on approach to problem-solving and team development, and we're looking for someone who thrives in a positive, guest-centered environment.

In return, we offer a competitive salary and benefits, along with a positive work environment where you can truly make an impact. If you are a leader who is passionate about creating great experiences, fostering a supportive team, and working closely with sales to drive growth, we'd love to hear from you. Apply today to join our Holiday Inn team!

Schedule

• Monday to Friday
• Willing and available to work evenings and weekends as needed

Benefits
We are proud to offer competitive wages and the following benefits for full-time and part-time employees:

• Vacation and Paid Time Off
• Hotel discounts at brand properties
• Holiday Pay
• Birthday Pay: A full paid day on your birthday!
• Referral bonuses

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand or move for an extended amount of time; use hands to feel or handle and reach with hands and arms.
• The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs.

Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.