General Manager, Physical Auction - EBlock Corp.

E INC is the parent company of EBlock and EDealer, unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle. Learn moreat https://careers.eblock.com/careers-home/

Our Gulf Coast location enables us to expand our digital dealer-to-dealer marketplace in the southern United States. By connecting physical auctions and digital auctions, EBlock is creating a network of logistics hubs that will improve our ability to serve our customers and give them the flexibility to do business where and how they prefer. 

The General Manager, New Orleans is responsible for overseeing all aspects of our auto auction operations.  You will lead a team of dedicated professionals, manage daily operations, and ensure the efficient and profitable running of our auction facility.  This is a critical leadership role that requires exceptional organizational and communication skills, strategic thinking, and a passion for the automotive industry.

What You Will Do: 

• Provide strong leadership and direction to the auction team, including sales, administrative and auction operation employees.
• Develop and implement strategic plans to achieve sales and earnings targets, increase market share and maximize profitability in coordination with the Senior Leadership Team.
• Manage and optimize the auction process, ensuring efficient operations from vehicle intake to sale settlement.
• Building and maintain relationships with key stakeholders, including buyers, sellers, commercial accounts, and industry partners to expand the auction’s customer base and drive business growth.
• Support end-to-end solutions for all customers in physical auction lanes and on digital formats.
• Facilitate customer complaint resolution in a courteous, cordial manner.
• Monitor industry trends and competitor activities and be adaptive.
• Ensure compliance with all legal and regulatory agencies related to vehicle auctions and local licensing.
• Implement and maintain effective inventory management practices.
• Oversee company Safety policies.
• Develop a highly efficient, customer service-oriented team through ongoing communication, skills training, all while fostering a positive work culture.
• Foster a positive, customer-focused, strong morale, high performance team.
• Oversee financial performance, including budgeting, forecasting and cost control.
• Identify areas of improvement and implement process enhancements.
• Review and understanding of monthly financial statements, managing revenue, controllable expenses, and profitability.

What You Will Need:

• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse group of employees.
• Proven experience (5+) years automotive auction experience including automotive operations, auction management, or a related field.
• In-depth knowledge of physical car auction processes, market dynamics and industry trends.
• Solid understanding of financial management principles, budgeting and revenue generation.
• Proficiency in using auction management software, CRM systems, and other related tools. 
• Strategic thinker with strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills, with the ability to motivate and inspire.
• Excel in a fast-paced, high-energy environment.
• Detail oriented, forward thinking, sales and customer centric focused.
• Bi-lingual preferred, Spanish and English.

What We Offer:

• Competitive pay
• Medical, Dental & Vision
• 401k/RRSP with Match
• Company paid Group Life/AD&D insurance
• Paid time off
• Flexible working environment
• Continuous Learning
• And an amazing culture to top it all off!

E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.

E INC takes cybersecurity seriously. For awareness, all active job openings are listed on our careers page, here: https://careers.eblock.com/careers-home/.  E INC will reach out to candidates via our Application Tracking System iCIMS, LinkedIn, and Indeed through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.