General Manager - Sonny's Enterprises LLC

Category: Salary Exempt
Dept: Operations
Reports to: SVP Distribution
Hours: 8:00am – 5:30pm, additional hours as needed. Travel required within territory

• Overall responsibility for P&L. Responsible for hiring and training for all positions in your division.
• Ensure high level of customer service for our clients.
• Coordinate with other GM’s for accounts that cross territories to ensure consistent customer experience.
• Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them. Develop performance measures that support the organization`s strategic goals.
• Manage Service & Installation manager to ensure job profitability and accuracy.
• Ensure Salesforce sales pipeline is being kept up to date.
• Work with DS chemical management to ensure chemical team is providing proper service and support to our customers.
• Evaluate other purchases/vendor to determine primary options coordinated with the purchasing team to maximize profitability
• Resolve elevated customer service issues/complaints.
• Ensure processes are in place and documented procedures for providing timely and accurate analysis of budgets and forecasts.
• Guiding, Directing, and Motivating Subordinates - Providing guidance, training and direction to subordinates, including setting performance standards and monitoring performance on a frequent basis.Includes conducting regular meetings with your office staff & supervisors and identifying staffing needs, interviews, hires and training staff.
• Succession Planning - Identify top performers and formalize specific development plans by empowering, coaching and motivating them.
• Demonstrate Enthusiasm - Enthusiastic Managers are committed to their goals and express this commitment through optimism.
• Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others and maintaining them over time.
• Lead by example, evaluating departmental workload requirements and staying late when needed.
• Other duties as assigned.

• Sales Experience 5+ years
• Management Experience 5+
• Car Wash Experience 3+ years preferred
• Experience with managing a CRM system required (Sales Force preferred)
• High School Diploma/GED required
• 4 Year Degree preferred

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.

We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.

EEO Statement

Equal Opportunity Employer

Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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