General+Manager+-+Pet+Resort - Broadmore+Pet+Retreat

**Now offering sign-on bonus!**

Are you ready to take the lead and make tails wag? As the General Manager of our vibrant village, you'll be the leader of all things fun and furry! Here's your chance to run the show, pamper pets, and ensure smiles all around.

What You'll Do:

• Lead daily operations, maintain staff, and ensure top-tier customer service.
• Work in-role flexing between administrative work and working alongside your team.  This would include front desk, daycare, and kennel rooms.
• Be on the floor monitoring staff and helping them with growth and development in their role.
• Collaborate with Village Pet Care corporate staff and oversee payroll.
• Manage and train the village staff, ensuring HR compliance.
• Prepare daily revenue and end-of-day reports.
• Safeguard pet guests, administer medications, and maintain supplies.
• Take charge of your team’s work shifts while keeping the budget in check.
• Network like a pro by promoting Village Pet Care and engaging with the community.
• Complete all training programs and participate in essential meetings.
• Complete all assigned duties as necessary.
• Responsible for getting involved in community 

These responsibilities ensure the seamless operation of our vibrant village.

Must-Have Skills:

• At least two years of management magic, with basic P&L experience.
• A heart for customer service and computer wizardry.
• Master the art of people management, problem-solving, and confidentiality.
• Previous animal experience a plus
• Juggling skills to manage multiple tasks and deadlines.
• Strength in communication, presentation, and motivation.
• Willingness to work evenings, weekends, and holidays
• Out of the box thinker and ability to execute to improve and grow your village
• Working manager alongside your team minimum of 40 hours a week.
• The ability to lift 40 pounds and keep those paws moving
• Looking for an opportunity to grow professionally

Why You'll Love It Here:

• Pay range $50,000-$60,000 per year, Exempt salary position
• Perks like PTO, medical/dental/vision plans, and discounts on village services.

Join our pet-loving team and let's create some tail-wagging memories together!