General Manager - Freddy's Frozen Custard & Steakburgers

Summary of Position:

The General Manager is the top level of management within each restaurant. The General Manager is responsible for the overall efficiency and technical operations of the restaurant, specifically, hospitality, quality, and cleanliness.

Compensation:

• Total annual compensation package: $51,000-$64,000+
• Multiple monthly attainable Bonus programs based on store and personal performance
• Fully 100% company-paid Blue Cross Blue Shield health and dental insurance
• Company-paid cell phone line
• 10 days accrued vacation per year
• 2 consecutive days off per week
• Annual compensation review
• Company-reimbursed food service certification(s)
• Free and discounted meals and desserts
• Potential mileage reimbursement
• Further opportunity for advancement within the Houston market

Specific Responsibilities:

• Lead manager of one location. Team consists of two salaried Assistant Managers, 3+ hourly-paid Supervisors, and 25-45 Team Members
• Accountable for all aspects of the restaurant's operations and financial performance standards
• Participate, observe, and assess Team Member hiring and training while providing positive reinforcement and constant evaluation of in-store talent
• Develop meaningful relationships with guests and local organizations through local store marketing practices
• Ability to make quick, confident decisions without fear of making mistakes

Desired Skills & Proficiencies

• High School Diploma or equivalent
• Experienced with managing a fully staffed business, including interviewing and hiring
• Reliable transportation
• History of multi-year tenures with previous employers, if applicable
• Highly proficient oral and written communication skills
• Must pass background check

Physical Requirements

• Stand, walk, use hands to handle or feel, reach with hands and arms, bend, stoop, occasionally use a ladder, and lift up to 40 pounds
• Available mornings, days, afternoons, evenings, nights and weekends
• Available to work five 10-hour shifts per week

Acknowledgement

This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the company. This job description does not constitute an employment contract between the company and any employee.

Job Type: Full-time

Requirements

• Ability to lead, motivate, and empower our team
• Outstanding guest service skills
• Prior restaurant management or leadership role in restaurant or hospitality role
• Excellent communication skills
• Ability to recognize problems and resolve the issue with the aid of upper management
• Experience in financial statements, ordering, and inventory management
• Technically competent in restaurant operating systems, learning systems and typical desktop software.
• Strong attention to detail and quality standards while managing time and priorities efficiently.
• Available to work a variety of hours to include evenings, nights and weekends
• Managers work 50 hour weeks, with mandatory 2 consecutive off days
  • Shifts are typically 9am-6pm, 11am-9pm, 12pm-10pm, 2pm-11pm or 3pm-12am