General Manager Operations - Reddy Ice

POSITION PURPOSE:

At Reddy Ice, we are working toward a vision of becoming North America’s “Total Ice Solution.” This role will contribute to this effort by providing leadership, planning and direction to a broader group of multiple operations within a specified regional Market. The Market Manager is a change leader responsible for the overall business results of multiple and geographically dispersed manufacturing, distribution center, ISB, and Refurbishment activities for a market area with total revenue of $10M or more. This includes results within the area of local Sales, Marketing, Manufacturing, Distribution/Routing, Engineering, Maintenance, Environmental Health & Safety, Talent and Purchasing. The Market Manager provides direct management oversight to the daily activities of centralized overhead operations that must deliver effective sales, operational, and administrative support to the plants, DC’s and other operations within the Market. This position will be a key contributor to the successful execution of Reddy Ice’s strategic direction in the Market.

DUTIES AND RESPONSIBILITIES:

• Identify and implement continuous improvement efforts.
• Drive the development and execution of a Market sales strategy
• Lead and achieve operational strategy outcomes
• Participate in financial analysis and planning and track P&L metrics.
• Maintain and track KPIs.
• Identify and implement continuous improvement efforts.
• Create a positive culture that supports employee development and building strong talent.
• Assume other duties and responsibilities required or assigned by management.

Adheres to the Code of Business Ethics; values honesty and integrity above all else; expects

Plant and Regional employees to also be committed to the highest ethical standards.

OPERATING RESPONSIBILITIES:

The Market Manager establishes processes and check points to ensure plants, DC’s, ISB, and Refurbishment activities meet operational standards for output, safety, quality and customer service. The role drives the execution of strategic initiatives, and manages multiple P&L’s to achieve broader group outcomes. They identify process improvement opportunities to drive efficiency and oversee operational performance to ensure consistent and superior customer service, while also building a strong culture that develops employees.

SUPERVISORY RESPONSIBILITY:

Has direct reports at Market, Plant, DC, ISB, and Refurbishment levels.

EDUCATION AND EXPERIENCE:

• College degree preferred
• Minimum five (5) yrs. experience in ice business or related food production industry with an understanding of seasonal demand and overall manufacturing process.
• 7+ years of leadership/management experience in a large manufacturing environment with multi-site responsibility.
• Quick change environment experience preferred. Ability to work in a 24/7 environment.
• Knowledge of manufacturing & distribution capabilities, process improvements, root cause analysis, and computer skills.
• Project management or technical leadership experience.
• Results oriented with a high level of organization and time management skills.
• Ability to motivate teams and develop and mentor resources.
• Able to work in a rapidly changing environment.
• Must have valid driver’s license & good driving record – will be required to use company vehicle at times.