General Manager - Compass Group, North America

Union Square Events



Position Title: General Manager


Reports To: Director of Regional Culinary


Salary: Up to $100,000 based on exp


Other Forms of Compensation: Bonus





Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond.










Job Summary



The General Manager enhances bottom line profitability by leading all aspects of team development and sales growth strategies. They prioritize our standards and strive for elevated experiences for team members and guests. They inspire and motivate by encouraging inclusivity, clear communication, and strategic action planning.


This position is for Shake Shack at Monmouth Park in Oceanport, NJ


Job Responsibilities and Duties

Leads a team to increase sales and profits by overseeing Shack P&L, controlling costs, promoting operational excellence, and educating management on business insight and real-time impact on P&L.

Drives people planning - recruitment, development and retention - of a high performing, diverse team, at all levels while staffing for growth.

Displays effective leadership abilities and adaptability to meet evolving business demands. Guides team through challenges and promotes a culture of problem-solving that fosters brand growth and process improvement.

Delivers a remarkable guest and team experience that fosters dedication through solid operations execution, while finding ways to improve efficiency and productivity.

Adheres to all company policies and compliance rules, appropriate health codes and local jurisdiction food handling requirements, maintains food safety certifications and sets an outstanding example of food health safety practices to team.

Leads by example, holds self and team accountable and improves management team in shift management to increase results and ensure strong execution.

Encourages an environment of inclusivity to engage team, encourage collaboration and retain top talent.

Knowledge, Skills, Abilities

Ability to learn and train others on all aspects of the Shack operations

Skill in fostering hospitality and encouraging others to do the same

Must have the ability to mentor and develop others.

Requirements - Education, Experience, Physical, and Skills

Education Requirements


Bachelor's Degree - Preferred


Education or Certificate Details

Bachelor’s Degree in Food Safety and Hospitality, or equivalent experience, preferred.


Work Experience

2-4 years


Supervisory Experience


1-3 years


Related Experience

4-6 years related work experience with at least 2 years managerial/supervisory experience in a high volume, fast paced environment

Food handler certification according to local jurisdiction, strongly preferred

Physical Requirements

Detailed hand/eye coordination


Basic keyboarding or other repetitive motions


Operation of heavy equipment or operation of vehicles

Lifting/pushing objects weighing over 10 lbs.


Climbing and working in awkward and cramped positions

Standing for long periods of time









Apply to Union Square Events today!


Union Square Events is a member of Compass Group USA


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.





Associates at Union Square Events are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Paid Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf) for paid time off benefits information.


Applications are accepted on an ongoing basis.


Union Square Events maintains a drug-free workplace.


Req ID: 1364154


Union Square Events


Gina Barbish


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