General Manager, Northeast - CoreSite

Duties

• With the senior management team, develop and execute CoreSite’s strategic direction for its (1) portfolio expansion, (2) inventory expansion at existing locations, (3) product expansion and refinement, and (4) operational approach within existing markets
• Achieve CoreSite targets for gross revenue, NOI, EBITDA, FFO, AFFO at property level
• Manage ~$800M of active capital investments across the New York and Boston markets, achieving company yield targets across varying market conditions
• Maximize in place ROIC by optimizing sellable inventory
• Develop and implement ecosystem enriching GTM plan, focused on a perpetually differentiated offering
• Maintain deep understanding of market supply/demand dynamics, pricing, and competitive positioning
• In conjunction with Sales and Finance, develop and implement annual pricing targets for each asset in the markets
• Review and approve all Sales transactions in the markets, balancing market conditions, asset differentiation and economic environment
• Develop and maintain regional broker and partner relationships, leveraging them to our advantage
• Maintain and strengthen working relationships with landlord(s) to ensure operational and financial integrity at the asset
• Act as the senior market leader, aligning field departments (DCO, Sales, PM, Legal, SE) around market objectives and driving a service-centric culture
• Serve as the executive face to the customer in the market, making real-time decisions that balance customer support and care with asset financial goals, driving long term success
• Recruit, manage, develop, and motivate market Sales Engineer(s) to deliver technical solutions that are aligned with asset and market goals
• Work cross-functionally with Sales, Data Center Operations, Product, Engineering, Construction, HR, Legal and the Project Management team to maximize the returns on in place capital and drive AFFO growth
• Lead, train, and support teams across all sites in cross functional behavior
• Arbitrate elevated customer or interdepartmental disagreements
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and values
• Special projects as assigned

Requirements

Knowledge, Skills & Abilities:

• Demonstrated ability to build and manage CoreSite’s business from acquisition or initial development to long term profitability in multiple markets under multiple market and general economic conditions
• Complete understanding of CoreSite inventory: configuration, efficiencies and economic performance under multiple market and general economic conditions
• Strong with P&L, financial models, margin analyses, and analytical tools to assess profitability of customer opportunities; strong ability to communicate in data-driven format with senior leadership
• Negotiation and sales skill to effectively sell to senior leaders of customer companies
• Ability to represent past and future performance of CoreSite assets at portfolio and asset level in financial documents focusing on predetermined metrics
• Build ad hoc teams to accomplish business tasks essential to CoreSite profitability. Tasks include underwriting, acquisitions, development, project management, marketing, sales, facility operations, raised floor operations, reporting and presentations.
• Manage OpEx and CapEx
• Determine the budget and schedule to create inventory that positions CoreSite to best advantage in a given market
• Negotiate with local regulatory agencies
• Willingness and ability to travel up to 40%
• Ability to thrive in a hybrid work environment (2-3 days in the office per week) and adjust schedule for the needs of a 24/7/365 organization
• In leased locations, represent CoreSite interests to the Owner
• Problem resolution skills and decision making ability to properly manage competing objectives
• Manage relationships with tenant and listing brokers, sources of capital, customers, potential customers, and service or construction contractors
• Excellent public-speaking, presentation, and negotiation skills to address employees, customers, and stakeholders

Experience/Education:

• 15+ years’ experience and record of success following and leading within complex, mission-oriented, and for profit organizations
• 10+ years’ experience in real estate, data center, telecommunications, or related fields
• Experience in commercial real estate negotiations
• Undergraduate degree in business, finance, or economics preferred or equivalent experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Benefits

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice