General Manager - 85C Bakery Cafe

Join 85C Bakery Cafe as an General Manager

General Manager is not only responsible for achieving maximum sales and optimum profit, but also for mentoring and creating a cohesive team of high-performing management and staff, acting as the backup when the General Manager is not available. This position must have the ability to maintain an open line of communication among staff, while liaising between the Store Operation and Corporate Directive. As one of the leading management of the store, the GM is responsible for people development, P&Ls, and upholding the highest standard of Quality, Service, and Cleanliness (QSC) while supporting 85°C key vision and directive.

Founded in 2004, 85°C Bakery Cafe is a global bakery & beverage retail business. Publicly traded in Taiwan, 85°C Bakery Cafe was built on the idea of providing five-star quality pastries and drinks at an affordable price. 85°C Bakery Cafe, with over 1000 stores worldwide, invites you to begin a dynamic career with us.

We are currently seeking a General Managers who are willing to take challenges and grow with the company. If you think you are the candidate that we are looking for, with a positive, "can do" attitude, we invite you to join us in taking that next step in your career!

Essential Functions :

• Meet and exceed sales and profitability objectives; maintain high personal sales level and drive store results through others.
• Support the recruitment, retention, and development of a diverse pool of talents.
• Deliver the highest level of customer service to each guest. Drive customer service by coaching and modelling the desired behaviors.
• Maintain high standard of quality control, hygiene, and health & safety.
• Monitor and meet the performance standard, including but not limited to 85°C policies, core values, and standard operating procedure.

Minimum Education : High School Diploma; AA degree, Hospitality Management, or related field preferred

Minimum Experience : Two (2) years of store management experience in bakery, restaurant or fast-food.

• Excellent communication skills, both written and verbal.
• Excellent interpersonal skills, with high self-confident and able to clearly communicate complex information.
• In-depth understanding of 85°C products and future concepts.
• Demonstrated success in Training, Operation Development, and Customer Service
• Maintain and foster an owner mentality among self and all subordinating managers.
• Personal familiarity with daily store operation, from opening to closing.
• Experience in management of high volume stores, in direct supervision of ten (10) or more employees.
• Ability to work full-time, including nights and weekend hours.

This position requires moderate physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including moderate lifting (up to 50 pounds), walking, bending, stooping, kneeling, and squatting. This position requires nearly continuous standing and walking, repetitive hand motions, and reaching overhead. Employees may be exposed to unusual elements including extreme temperatures of coolers and freezers. Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Benefits

We offer opportunities for advancement, a comprehensive benefits package which includes Health insurance, Vacation/Sick pay, 401K and Management bonus options.