General Manager - Commonwealth Hotels
Louisville, KY 40201
About the Job
Position at Tru by Hilton Louisville Airport
Tru by Hilton Louisville Airport
Come Join Our Team! Excellent Property for a First Time GM with strong Front Office, Housekeeping & Breakfast Management Experience. ** Benefits START DAY 1 **
We are looking for a top performingGeneral Manager to lead the efforts of our incredible associates!Do you have #whatittakes? We'readjacent to Kentucky Kingdom amusement park, with the fairgrounds and Expo Center nearby. The University of Louisville is just six minutes away. We offer free breakfast, wifi , airport shuttle and 98well-appointedguest rooms. If you are a high performing AGM this could be the perfect springboard you've been looking for!
The general manager is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower staff to give superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel.
What is in it for YOU?
- Medical, Dental, Vision -DAY ONE!
- ON DEMAND PAY (NO FEES!) * Access your pay as you've earned it! No cost to you!
- 401K with a company match!
- Vacation/ Personal days & Holiday pay
- Hotel Room and Food and Beverage Discounts
- Travel Discounts for Travel and Food and Beverage
- Personal Days Off
- Online Training Courses
- Commonwealth University (Grow your Career in hospitality)
- Referral Program and Bonus
- Flexible Health Care Spending Account
- Day Care Flex Spending account
- Direct Deposit
- Jury Duty Leave
- Bereavement Leave
- Employee Assistance Program
- Associate of the Month/Associate of the Year/Service Awards
- Free Basic Life & Basic Accidental Insurance
- Voluntary Life Insurance Products for Self, Spouse and Dependents
Some Key Areas of Responsibilities include:
- Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
- Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
- Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
- Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
- Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
- Compliance with all current brand standards including regulatory and Commonwealth Hotels.
Requirements:
- Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum, and social skills.
- Appropriate professional appearance and demeanor.
- Detail-oriented professional.
- Understanding of group and transient sales process and forecasting procedures.
- Excellent organization skills, manages time well, correctly prioritizes and is flexible.
- Hilton experience is preferred but not required
- Applicants must be able to work weekends & holidays as needed.
Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and a "Whatever It Takes" attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, home office is in Covington, KYand led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.
As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to guest. The attitude of our associates all our associates is the mark which sets us apart from other management companies. As the property becomes known for its quality of service and attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests.
At Commonwealth Hotels, "We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit and business need." EOE/Drug Free Workplace