Class specifications are intended to present a descriptive list of the range of duties performed by employees
in the class. Specifications are not intended to reflect all duties performed within the job.
To manage a Zaxby’s unit toward the attainment of agreed upon sales and profit goals,
working within the framework of company values and policies. Responsible for day to
day operations of their store location.
SUPERVISION RECEIVED AND EXERCISED
Receives direction and reports to their District Manager.
Exercises direct supervision of 2-5 managers and 15-50 employees.
ESSENTIAL JOB FUNCTIONS
Essential duties may include, but are not limited to the following;
1. Increase sales by providing outstanding product and service.
2. Write an effective work schedule each week and post it by 5 pm on Thursday.
3. Work lunch, dinner and weekends, monitoring quality of food and service.
4. Ensure restaurant is 100% staffed with quality Team Members.
5. Ensure full implementation of new employee orientation and training programs.
6. Review the performance of all Team Members, Shift Managers and Assistant
Managers two times per year.
7. Execute all Systems daily to ensure a clean, organized restaurant, prepared to
Deliver quality food in a friendly environment.
8. Purchase food, beverages and supplies as needed and oversee their preparation to
Insure that every product served meets our high standards of product quality.
9. Operate in accordance with established performance, profits and operating
Standards as set out in the Operation Manuals.
10. Supervise and motivate Team Members, Shift Managers and Assistant Managers
To perform to their highest possible level of ability.
11. Have a good working knowledge of all equipment, and assume responsibility
For preventive maintenance of a unit.
12. Maintain high standards of service throughout the operational day by
Demonstrating management by example.
13. Utilize all management tools to keep neat, accurate and current records providing
The historical data to plan for increased sales and profits.
14. Insure all marketing plans are executed on time and accurately to build repeat
15. Responsible for initiating and implementing approved Local Store Marketing.
16. Review income statements and progress toward goals with the District Manager.
Take action to solve problems as necessary.
17. Communicate openly and honestly with subordinates, superiors and all others
About plans, progress and problems.
18. Continually help develop Assistant Managers in the operation of an Zaxby’s unit
And prepare them for General Manager responsibility.
19. Provide leadership by engendering excitement, enthusiasm, a positive mental
Attitude and commitment toward company objectives.
20. Responsible for increasing sales and making a profit.
21. Maintain an attitude of flexibility that allows performance above and beyond
The parameters of this position description.
NON ESSENTIAL JOB FUNCTIONS
1. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities which may include the following:
- Walking, standing or sitting for extended periods of time
2. Maintain effective audio-visual discrimination and perception needed for:
- Making observations
- Communicating with others
- Reading and writing
EXPERIENCE AND TRAINING GUIDELINES
Education: High school diploma or equivalent
Experience: Minimum 1 yr. experience managing people in a restaurant environment
Minimum 1 year employment by Zaxby’s
Successfully passed all ZTR Inc. management tests
Office environment; work with computer and office equipment.
Restaurant environment; work with advanced kitchen and front-of-house operational
equipment; hazardous conditions.
Essential job functions may require maintaining physical condition necessary for
standing, walking or sitting for prolonged periods of time.
The preceding job description has been designed to indicate the general nature and level
of work performed by employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties, responsibilities, and
qualifications required of employees to this job
Salary $50k/yr. or more based on experience
Quarterly Performance bonus
Annual Profit Sharing after first year up to 5%
Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.