General Manager I at Big Sandy Superstore

General Manager I

At Big Sandy Superstore, our success is based primarily on the quality of the people we hire and their commitment to delivering the Superstore Experience. We are devoted to investing in and supporting our employees and the constant improvement of our company. In fact, we strive to provide a great work environment and treat each other with respect and dignity. Big Sandy Superstore is employee-owned and service-oriented. Come join one of the fastest growing, Top 100 Home Furnishings Retailers in the industry!

Reports to: Regional Manager

Benefits Package:

• ESOP: Employee Stock Ownership Program
• Health Insurance: Affordable health insurance with 2 plan options: PPO 2000 or HSA 3000
• Dental Insurance: Affordable dental insurance with NO waiting period.
• Vision Insurance: Quality vision coverage for very little cost.
• Life Insurance: $10,000 Life Insurance Policy paid in full by the company.
• 401K Plan: All administrative fees are paid by the company.
• Paid Time Off: Competitive paid time off policies.
• Employee Discount: Generous employee discount on ALL merchandise.

Responsibilities:

As a General Manager, you will be required to lead by example selling to our customers as well as learn the ins and outs of the General Manager role. Your duties are (but are not limited to):

• Work a minimum of a 48-hour weekly retail schedule.
• Achieve personal sales goals.
• Effectively assist with managing the sales team and new hires.
• Provide training and set goals for the sales team.
• Create an extraordinary experience for our guests.
• Provide support to the store’s Management Team whenever needed and fulfill their role and duties as necessary.
• Maintain great communication with the store's Management Team regarding individual and department performance.
• Conduct morning and afternoon huddle meetings with an agenda designed to motivate, inform, and educate sales professionals and the management team on sales-related information.
• Focus on driving sales, including all steps of the sales process.
• Coach sales professionals in a one-on-one setting regarding improvements in the sales process.
• Shadow sales professionals to ensure the sales process is being followed.
• Recognize sales professionals’ weaknesses during actual sales interactions and coach them to improve.
• Debrief sales professionals immediately after a sales interaction, recognizing strengths and areas for improvement.
• Set individual goals for sales professionals based on store goals.
• Maintain constant communication with sales professionals regarding their progress towards goals.
• Demonstrate a great passion for working with others and seeing individual and team success.
• Learn all roles and functions within the store and operations.
• Work with the Corporate HR Department to build a great team and maintain full staffing levels within your location.
• Some travel will be required.
• Learn to live in the numbers.

Qualities We Are Looking For:

• High energy with an enthusiastic personality and a great attitude towards the retail sales environment.
• Strong leader with a team-first attitude, possessing a high level of commitment and work ethic.
• Reliable individual who holds themselves accountable and can hold others accountable.
• Ability to multitask and communicate effectively with excellent time management skills.
• Willingness to accept a promotion at any location in the assigned region.

Education and Experience:

• High school diploma or equivalent combination of education and experience.
• Previous demonstrated experience in a customer satisfaction environment preferred.
• Previous retail management/supervisory experience.

Position Type:

• Full-Time/Regular
• #BSSALES

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.