General Manager - Crumbl Cookies

Come work for the fastest-growing cookie company! We are looking for someone who can work in this fast-paced environment delivering top-notch customer service and delicious cookies. Must be willing to work nights, weekends, and overtime when necessary to keep the store running smoothly. Must have 2+ years of general manager experience. Responsibilities include overseeing all day-to-day operations of the store, hiring, scheduling, ordering, maintaining inventory, managing staff, and customers, and keeping the store clean and equipment running.

Skills:

• Proven successful experience as a retail manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Business Management education or relevant field

Responsibilities:

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Scheduling and Ordering
• Continually training employees- striving for 100% quality, cleanliness and customer service
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Qualifications:

• Associates Degree or higher (Required)
• Day Shift (Preferred)
• Night Shift (Preferred)
• Driver's License (Preferred)
• Food Handler Certification (Required)

Benefits:

• Tips
• 50% off all Product
• Sundays Off
• Performance Bonuses

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their perfect cookie quest' to the people.

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