General Manager, Human Resources (HR) Systems Operations (Talent) - Delta Air Lines Inc.
Atlanta, GA
About the Job
How you'll help us Keep Climbing (overview & key responsibilities)
Delta Air Lines Human Resources team is initiating a multi-year HR transformation. We are looking for an experienced leader to join our HR Systems Operations team in our Atlanta office. This role will partner to support the development and execution of our HR technology portfolio strategy across the service areas of Talent and Performance Management, Career and Learning Development, Talent Acquisition, and Onboarding.
This role will lead a team of “Solution Partners” who are aligned by the “HR services areas” listed above and are responsible for working closely with their counterparts in IT to develop, support and maintain the underlying systems necessary to run our business.
The HR Centers of Excellence (COE) that “own” the “HR services areas” listed above are the “customers” of the GM of HR Systems Operations (Talent). Accordingly, a successful candidate will have a proven track record of building and maintaining strong working relationships focused on business goals and outcomes.
Primary Functions:
- Partner with HR COE Leaders and their teams as well as Delta IT Professionals and External Vendor Partners to deliver technology enabled HR solutions
- Understand the business problems and goals of the HR COEs and anticipate their evolving needs
- Remain fluent on emerging HR Best Practices and the evolving landscape of technology options required to achieve world-class results
- Develop and lead a high performing team of HR “Solution Partners”. Apply leadership and managerial skills to ensure the team continually operates at peek effectiveness.
- Nurture and develop a collaborative working relationship with the HR Project Management (PMO) for the purposes of coordinating project activities and related initiatives
- Collaborate with Delta IT to align, implement, and innovate on a technology enablement strategy that empowers Solution Partners with increased flexibility to execute simple configurations at the product presentation and application layers, while staying in compliance, adhering to process and ensuring quality
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
- In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
- 10 paid holidays per calendar year
- Birthing parents are eligible for 12-weeks of paid maternity/parental leave
- Non-birthing parents are eligible for 2-weeks of paid parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications)
- 5 to 10 years or meaningful experience in the strategic development and maintenance of technology enabled HR solutions in the services areas of Talent and Performance Management, Career and Learning Development, Talent Acquisition, and Onboarding
- Experience in successfully growing, developing and leading a team of experienced HRIS / technical consulting professionals
- Demonstrated ability to perform job duties in a fast-paced, dynamic, global work environment
- Ideal candidate will have participated in a leadership role on one or more global scale HR Transformation projects wherein the primary technology was cloud-based. (SAP SuccessFactors experience is significantly preferred)
- Experience working in a variety of project methodologies (e.g. Agile) and process engineering disciplines (e.g. Six Sigma)
- Ability to work independently & within a team environment.
- Demonstrated experience communicating financial and technical concepts and processes using clear, simple language and visuals.
- Excellent communication, writing and editing skills
- Bachelor’s degree in a related field
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
- HR Field (Generalist), HR Business Partner or HR COE experience
- Professional Consulting experience (management, functional/technical)
- Hands-on Implementation experience SAP SuccessFactors Talent Suite (multiple cycles, industries, and environments)
- Deep understanding of HR practices and employee experience (hire-to-retire)
- Industry / Technical Certifications