General Manager - Greater Cleveland - Raising Cane's

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew makes it happen, our Culture makes it unique and the Community makes it all worthwhile.

Every talented Crewmember in our restaurants is important to our success and a value to our rapidly growing company. We all work with a sense of purpose and focus on our chicken finger meals, customers, crew, communities and company culture. We are constantly striving to raise the bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top ten restaurant companies in the United States.

Starting from $55,000 annually plus monthly training incentive
*Pay is based on location, experience, and qualifications etc.
*Monthly incentives after training vary and are based on restaurant profitability

Your Role at Raising Cane’s:

The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane’s culture standards for all crewmembers, customers and partners.

The physical work environment includes working in a fast-paced kitchen and interacting with and serving customers. This requires extended periods of physical exertion such as walking, standing and lifting. It also includes working both inside and outside in varied temperatures, with and around food products and common allergens, industrial equipment, commercial cleaning products, and requires use of personal protective equipment and ergonomic activities necessary to complete the job function.

Benefits offered for all Full-time Restaurant Managers:

• Medical, Dental, Vision & Pharmacy Benefits
• Dependent Care & Healthcare Flexible Spending Account
• Pet Insurance
• 401(k) With Employer Match (age 21 & older)
• Tuition Reimbursement
• Short-term & Long-term Disability
• Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:

• Weekly Pay!
• Competitive pay + monthly bonus
• Paid Time Off & Sick time
• 8 paid Holidays a year
• Early closure for company events
• Casual Work Attire
• Perkspot Employee Discount Program

Your Impact and Responsibilities:

• Purpose of the position:
  • Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting
  • Ensures overall restaurant compliance to company standards, policies and laws
  • Hires and terminates management-level crewmembers including status change and payroll process
  • Creates crewmember work and training schedules
  • Develops management-level crewmembers including performance management
  • Acts as manager on duty, opens and closes the restaurant, manages cash handling
  • Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance
• General to the role:
  • Enforces Raising Cane’s policies and standards
  • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
  • Deploys crewmembers during a shift and provides exemplary customer service
  • Utilizes reward and recognition program for the crewmembers in the restaurant
  • Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.)
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order
  • Achieves and maintains training restaurant status
  • Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics
  • Completes other duties as assigned

Requirements for Success:

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• 3+ years of restaurant or retail management experience
• New restaurant opening experience preferred
• Must be 18 years of age or older
• High school diploma or equivalent required, some college preferred
• Possess a valid driver's license

Raising Cane’s appreciates & values individuality. EOE