General Manager at Gold's Gym - East Tennessee LLC

Gold’s Gym is growing fast and looking for a General Manager to help us to provide world-class service to our clubs and members by utilizing in-depth knowledge of company products and programs. You will cultivate the club's culture by assembling a team of people who are committed to our mission, who love to help others reach their goals, and who believe in our entire community's health and wellness. We’ll challenge your skills, talents, and abilities and reward your every success.

• Work in a fun environment with great people
• Great benefits
• John Hancock 401k
• Paid Time off
• Aflac Supplemental Insurance
• Free gym memberships and discounts
• Opportunities to learn to grow within the company

We want talented individuals who:

• Have a positive, upbeat, and outgoing attitude
• Are passionate about hospitality and excellence for our members
• Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service
• Have fitness industry experience (preferred)
• Love to constantly learn and grow

When you come to work you’ll:

• Assemble and manage a fully engaged and high-performing membership team that aligns with company initiatives and culture.
• Ensure that project/department milestones/goals are met and adhere to approved budgets.
• Enforce all club rules, policies and promote proper execution of all procedures.
• Keep the club fully staffed through review of applications, interviewing, and making hiring recommendations to the general manager.
• Drive results and continuous improvement in Service and Fitness categories through the application of strong business acumen, building relationships, individualized communication, and development and accountability of department head team.
• Plan, organize, and coordinate execution of daily/weekly/monthly club functions to maximize club profit and loss goals with a member-centric focus.
• Recruit, hire, train, develop and nurture friendly and inclusive team members to support the needs of members.
• Train, develop, and mentor your club leaders through observing, coaching, accountability, and showing them what 'unbelievable' looks like in your own actions every day.
• Problem-solve obstacles with and for your team to guarantee an outstanding member and team member experience.
• Guide your department leaders in establishing goals, brainstorming application of club strategies, and achieving club and career goals.
• Train, train, get a snack and train your team some more. Cross-training is for both minds and bodies!
• Instill a sense of common responsibility and teamwork across club functions to maintain a positive member and team member experience.
• Collaborate with internal and external partners to continuously grow our member community.

There are some MUST HAVES:

• 3-5 years of progressive management experience supervising 3-10 employees in a team environment.
• 5-7 years of broad retail/hospitality/operations industry experience.
• Experience managing P&L and trend reports.
• Success in creating new teams and/or rebuilding teams.
• Phenomenal communication skills, oral and written.
• Experience in turning around operationally and/or financially deficient departments or teams.
• Demonstrated success managing through defined strategy and delegation.
• A High School diploma or equivalent is required; a Bachelor's degree is preferred.
• Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification required.
• Bilingual Preferred.

This role requires the ability to move and lift up to 25 lbs. Standing, sitting, or walking for extended periods of time and ensuring a professional demeanor, clear communication, and appearance in a clean uniform are also required.

We Celebrate Everyone!! Gold’s Gym SoCal and all its affiliated clubs are equal opportunity employers. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.