General Manager-Food Truck - Gelati Celesti
Richmond, VA
About the Job
Job Summary: The Food Truck Manager is responsible for the efficient operation of the food truck, including managing day-to-day routes, coordinating and scheduling employees and events, maintaining the truck and equipment, and ensuring extraordinary hospitality and customer experiences consistent with company culture and financial goals.
Specific Duties:
Team Leadership:
- Lead and develop the Food Truck Team, including staffing, performance management, and team member development.
- Schedule and supervise employees, ensuring adherence to company policies and procedures.
Operations Management:
- Serve ice cream consistently with quality standards, health regulations, and financial expectations.
- Procure permits, health inspections, and other necessary documentation for vending operations.
- Track inventory and supplies to maintain adequate stock levels.
Customer Relations:
- Communicate with Gelati Celesti stores and external customers, including potential clients and event organizers.
- Manage the process of reserving the truck via written contracts and collecting event deposits.
Sanitation and Maintenance:
- Establish and maintain sanitary standards for the food truck and production facility.
- Ensure proper maintenance of all equipment, including the vehicle.
Sales and Marketing:
- Seek out new events and promote sales to meet financial goals.
- Contribute to the development and execution of marketing strategies to increase food truck sales.
Cleanliness and Upkeep:
- Perform daily, weekly, and annual cleaning and upkeep of the food truck service area.
- Ensure the cleanliness and organization of the food truck and equipment.
Catering Support:
- Assist with the catering program as needed, including preparation and delivery of catering orders.
Skills/Knowledge Requirements:
- Understanding and practice of food service and health regulations.
- Clean driving record and skilled operation of the Food Truck (training provided).
- Experience in a fast-paced service environment with transferable skills.
- Outstanding customer service skills and a genuine sense of hospitality.
- Strong leadership and teamwork abilities.
- Clean Driving record and ability to drive the truck
Note: This is a "working position," requiring physical ability to lift up to 50 pounds and willingness to work alongside the team to support sales goals.
Source : Gelati Celesti