General Manager - Universe Home Services

Come join Universe Home Services a well-established company with over 70 years of expertise in HVAC, Plumbing, and Electrical work across Nassau and Suffolk counties. We're seeking a General Manager to lead our skilled team and uphold our commitment to exceptional client service as we expand. This role is ideal for an experienced professional with a commitment to exceptional client service and growth. If you are ready to make an impact, we'd love to connect with you!

Position Overview: As the General Manager, you'll lead various departments, ensuring efficient operations and financial success. Your role involves collaborating with department leaders to develop strategies that boost productivity, enhance operational efficiencies, and maintain high-quality service standards across the home service industry.

Responsibilities:

• Oversee and support day-to-day platform operations including the technical fields: (Install, Plumbing, Electric) Sales, Warehouse and Office/Support staff operations.
• Engage with department managers and collaborate with other platforms/branches regularly.
• Supervise platform managers, ensuring that team members are well-equipped to meet department goals.
• Foster a positive work environment and encourage teamwork and collaboration among platforms.
• Monitor and manage the platform's financial performance, budgets, and expenses, and take corrective actions as needed to meet financial goals.
• Identify opportunities for cost savings or revenue growth.
• Identify opportunities for growth and coordinate with management to continuously improve sales and marketing strategies to expand the customer base and increase platform revenue.
• Collaborate on strategies to meet sales and platform budget targets.
• Identify areas for process improvement, develop solutions, and work with upper management to implement changes to increase efficiency and customer satisfaction.
• Stay updated on industry trends, technologies, and best practices.
• Overseeing large projects and interpreting performance reports.
• Perform any other duties as required or assigned by direct supervisor or upper management.

Requirements:

• Bachelor's degree in Business, Finance or related field. Advance degree preferred but will consider related work experience.
• Minimum of 5 years' experience in managerial or supervisory roles.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Keen strategic thinking and planning.
• Financial acumen and budget management experience.

Competitive salary and benefits offered. Apply Now!