General Manager, EarnOS - Mode Mobile (Remote) - Mode Mobile

Who We Are (Mode Mobile)

Mode Mobile is the creator of EarnOS, a transformational software that turns ordinary smartphones into "EarnPhones". This innovation empowers users globally to monetize everyday mobile activities such as streaming, gaming, shopping, etc. We enable users to profit from their data and attention, rather than letting only tech giants benefit. What sets us apart is our inclusive approach - converting users into earners, facilitating over $150M in earnings and savings, while going a step further and turning earners into owners by awarding stock ownership in Mobile Mobile based on their usage. We have attracted over 40 million users across 170 countries. 

​​Mode Mobile is proud to stand as the #1 Fastest Growing North American Software Company recognized in Deloitte's 2023 Technology Fast 500, and ranked #2 across all sectors (Deloitte Fast 500 Winners)

For additional insights check out the information about our reward-based super app, Mode Earn App, that also powers the reward engine behind our proprietary smartphone, Mode Earn Phone.

Our Team and Culture Drive Our Success

Our team is the heart of our culture.  We value innovation, collaboration, and curiosity, with a passion for getting things done.  We strive to hire and cultivate the best team members and foster a culture of open communication and transparency.  We are driven and hard-working but also committed to having fun along the way.  We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company's success.

You can read more about our team and how we work here.

The Role

We are seeking an experienced and dynamic General Manager to lead our EarnOS platform, the mobile rewards-based business division of Mode Mobile. This role is ideal for someone who embodies "Founder Mode"—a leader with the vision and urgency of an entrepreneur and the operational excellence of an integrator.

The ideal candidate has been a founder or part of a founding team, not just a manager, and brings a strong background in operations with a proven ability to streamline processes and drive execution. They should have robust B2C experience and a deep understanding of ad-based and subscription-centric revenue models, and experience in scaling B2B and channel partnerships.

As the owner of this business line, the General Manager will be fully accountable for the success of EarnOS. They will oversee all aspects of the business, including Product, Engineering, and Sales, which will report directly into this role. The General Manager will drive strategy, execution, and performance, and will be a key member of the executive team, reporting directly to the CEO of the broader company, Mode Mobile. This is a fully remote position with team members located in the US and internationally.

Who You Are and What You'll Do

• Develop and implement business strategies to achieve growth and profitability targets.
• Oversee day-to-day operations of the business division, ensuring efficiency and effectiveness in all processes.
• Leverage extensive experience in driving revenue growth to identify and execute strategic opportunities that expand revenue streams and increase market share.
• Develop and execute go-to-market strategies to expand market presence and increase sales.
• Collaborate effectively with the executive team to refine the company's vision and strategic direction.  
• Effectively work with cross-functional teams to streamline processes, enhance operational efficiency, improve product offerings, and increase user satisfaction.
• Analyze market trends and user feedback to inform revenue strategies and product enhancements.
• Build, mentor, and lead a high-performing team, fostering a culture of excellence, ownership, accountability, and innovation.
• Set clear objectives and performance goals for team members and conduct regular performance feedback sessions.
• Develop and manage budgets, monitor financial performance including forecasting, and implement cost-control measures. Provide financial understanding and support to improve profitability and financial performance.
• Maintain strong relationships with key stakeholders, including partners, vendors, and customers.
• Drive innovation by staying ahead of industry trends and implementing best practices.
• Regularly assess and report on business performance, making adjustments as necessary to meet objectives.
• Ensure compliance with industry regulations and best practices.
• Leverage technology to enhance business operations and drive growth, ensuring the company remains competitive in the tech industry.
• Utilize Objectives and Key Results (OKRs) to set and track measurable goals, ensuring alignment across the organization, and implement and monitor key performance indicators (KPIs) to track operational success.

What You Bring to the Team

• 7+ years of experience in operations and revenue management, with at least 4 years in a senior leadership role within a tech startup, app-based, or mobile gaming business with ad-centric revenue models. Founder or co-founder experience in a tech startup is strongly preferred.
• Proven track record of revenue growth, increasing market presence, and operational excellence.  
• Strong background in sales within our industry, with experience selling to publishers and agencies.
• Strong business acumen, strategic planning, and financial management skills. 
• Exceptional analytical and problem-solving skills.
• Entrepreneurial mindset with a proactive approach to problem-solving and decision-making. High level of ownership and accountability. 
• Strategic thinker with a results-driven mindset.
• Ability to adapt to a fast-paced, dynamic business environment.
• Excellent verbal and written communication skills.
• Subject matter expertise in the tech industry, specifically in mobile applications and digital marketing.
• Start-up experience with a process-oriented approach to managing business operations, including experience with OKRs.
• Bachelor's degree in Business Administration, Management, or a related field, or equivalent experience; MBA is a plus.
• Alignment with our core values:
  • ​​Accountable: You take ownership of your responsibilities, demonstrating trustworthiness and self-discipline. You are consistent in your work, transparent in your actions, and communicate effectively. You follow through on commitments and strive for continuous improvement.
  • Action-driven: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact.  You take initiative, roll up your sleeves, and get things done.
  • Caring: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment.
  • Curious: You focus on the 'why,' learn and expand your knowledge, explore new ideas, and generally make things better.  You're a lifelong learner with a thirst for knowledge and a constant desire to improve.
  • Thorough: Your work is thoughtful, impactful, timely, accurate, and complete.  You pay attention to detail, are meticulous, and ensure quality work and compliance.

We Believe in the Following Workplace Norms

• Allow OKRs to Guide Us
• Assume Positive Intent
• Agree to Disagree & Commit
• Set New Precedents
• Accomplish More with Less
• Hold Yourself & Others to High Standards
• Speak Up
• Be Resourceful
• Follow the 80/20 Rule

What We Are Offering

• We are a 100% remote-first, global company.
• A competitive compensation package.
• We offer generous perks & benefits to team members. 
• Participation in the Company's equity plan (for full-time team members).
• We provide individual bonuses in accordance with our Company Bonus Program.
• Work with energetic, passionate, and results-driven people.
• Celebrate team members' personal and work milestones.
• Remote social activities, including virtual coffee buddies. 
• Bonusly - We use Bonusly as a way to recognize and reward team members for their hard work and commitment.
• Weekly Wednesday Get Stuff Done Days (No Meetings).
• Open PTO, generous Company Holidays, and Wellness Days (for full-time team members).

If we just described you and your perfect role, we'd love to talk with you.  We have a lot to accomplish this year and look forward to making headway and creating success together!

Mode Mobile does not accept/pay fees for unsolicited resumes from third-party agencies/vendors.

Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.