General Manager - Craft Pies Pizza Company
Denison, TX 75020
About the Job
General Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operations, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of house.
Incentives
• 50 Hour Potential Work Week
• Multi Unit Opportunities
• Unlimited Vacation Package
• Free Meals While Working
• Ability To Earn Monthly Store Bonus
• Health Benefits
• Accruing Vacation After 90 days
• Bilingual Is Preferred
Responsibilities
• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and solve quality issues
• Organize and supervise shifts to ensure culture and guest experience standards
are met
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant
events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
Skills
• Proven work experience as a Restaurant Manager, Restaurant General Manager,
Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage knowledge, with ability to remember and recall
ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software; DoorDash, etc
• Strong leadership, motivational and people skills
• Acute financial management skills
We're not just looking for pizza makers. We're looking for doers who can think outside the box and want to push boundaries. We're changing the way the world thinks about pizza, and we want you to be a part of it. If you believe you have what it takes to join our team, we encourage you to apply.