General Manager - Jones Lang LaSalle Incorporated

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JLL is currently seeking a dynamic individual for the role of General Manager whose primary responsibilities will be to manage properties as directed by the property owners and in accordance with the standards and procedures of JLL, and in accordance with the Management Agreement.  The General Manager (GM) functions as the professional-in-charge of the specific asset(s) under management.  As the lead professional, the GM is responsible for all aspects of client and tenant satisfaction.  Of specific importance is achieving stated financial results (NOI and cash flow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.).

WHAT YOU’LL BE DOING/WHAT WE NEED FROM YOU/WHAT YOU’LL DO

• Assist in completing the JLL Management Audit.
• Inspects properties and equipment to determine extent of service and equipment required.  Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings.  Assigns employees or vendors to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors pursuant to client and JLL guidelines.  Notifies tenants of special projects, emergencies, or other requests.
• Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines. 
• Capable of managing major construction projects such as lobby renovations, garage membrane resurfacing, elevator upgrades, façade repairs, etc. Reviews construction specifications or plans, obtaining advice from the Chief Engineer, Operating Engineers and/or engineering/design consultants.  Oversee all preventative maintenance programs.  Prioritize day-to-day operations and provide direction to engineering staff.
• Supports Brokerage Team in the review of lease proposals and lease language, lease discussions, and negotiations. The Upon execution of the Lease, GM assists the Project Manager (if applicable) in the tenant construction coordination process, prepares the set-up of accounting information to collect specified rents and develops lease abstracts.  Maintains intimate knowledge of lease agreements; ensures compliance from an accounting standpoint and acts upon from an operations point of view.  GM is responsible for lease administration process and assists in managing tenant option rights and notifications.    
• Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement.  Submits hiring recommendations to Group Manager and/or Regional Manager for approval. 
• Competitively bids and prepares all service contracts to assure high quality and cost-effective services.  Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement to authorized signor for execution. Acts as primary contact for service contractors and vendors.  Participates in group bid process as appropriate.  Ensures that all legal agreements have been fully executed by Contractor and ownership. 
• Assist in completing the JLL Management Audit.
• Inspects properties and equipment to determine extent of service and equipment required.  Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings.  Assigns employees or vendors to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors pursuant to client and JLL guidelines.  Notifies tenants of special projects, emergencies, or other requests.
• Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines.
• Capable of managing major construction projects such as lobby renovations, garage membrane resurfacing, elevator upgrades, façade repairs, etc. Reviews construction specifications or plans, obtaining advice from the Chief Engineer, Operating Engineers and/or engineering/design consultants.  Oversee all preventative maintenance programs.  Prioritize day-to-day operations and provide direction to engineering staff.
• Supports Brokerage Team in the review of lease proposals and lease language, lease discussions, and negotiations. The Upon execution of the Lease, GM assists the Project Manager (if applicable) in the tenant construction coordination process, prepares the set-up of accounting information to collect specified rents and develops lease abstracts.  Maintains intimate knowledge of lease agreements; ensures compliance from an accounting standpoint and acts upon from an operations point of view.  GM is responsible for lease administration process and assists in managing tenant option rights and notifications.   
• Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement.  Submits hiring recommendations to Group Manager and/or Regional Manager for approval.
• Competitively bids and prepares all service contracts to assure high quality and cost-effective services.  Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement to authorized signor for execution. Acts as primary contact for service contractors and vendors.  Participates in group bid process as appropriate.  Ensures that all legal agreements have been fully executed by Contractor and ownership.

WHAT YOU BRING/ WHAT YOU WILL BRING TO THE TABLE/WHAT WE’RE LOOKING FOR

• Real Estate license required within the first six months of assuming the position.  Must maintain active license once earned. 
• Bachelor’s Degree or commensurate experience preferred
• Minimum of seven (7) years of commercial real estate or property management experience
• Must have at least three (3) to four (4) year experience at managing people; specifically, a staff of three (3) or more.
• Ability to read, analyze, and interpret legal documents (lease documents, claims of lien, etc.), general business periodicals, professional journals, technical procedures, or government regulations.
• Ability to produce well-written reports, business correspondence and procedure manuals. 
• Ability to effectively present information and respond to questions from senior level management, clients, customers, peers and the general public.
• Ability to calculate figures and amounts such as; discounts, interest, commissions, prorations, percentages,  basic calculation of measurement of rent, parking fees, late fees, and volume. 
• Ability to analyze, interpret and explain financial statements and calculate dollar and percentage variances.
• Proficient knowledge of Microsoft Office/Suite, and any other software program or piece of technology identified as standard for Jones Lang LaSalle or requested by the Client.
• Must have working knowledge in various budget applications.  Must be able to travel to several different sites within a local region.

WHAT’S IN IT FOR YOU

• Join an industry leader and shape the future of commercial real estate 
• Deep investment in cutting-edge technology to power your work 
• Comprehensive and competitive benefits plan 
• A supportive, caring and diverse work environment designed for your growth and well-being 

Location:

On-site –Concord, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. Weendeavourto keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you maycontact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.