General Manager - Clubs - Canyon Ranch
Fort Worth, TX 76107
About the Job
Canyon Ranch is the leader in Wellness Guidance. We have been inspiring people in finding their ‘well way of life’ at our world-famous resort destinations since 1979. Now, we are building on this expertise with the introduction of our new Canyon Ranch Club. These Clubs offer our members daily access to the expert coaching and motivation that is unique to the Canyon Ranch experience. The Canyon Ranch Club is an inspiring resource for practicing and evolving our members’ well paths. Our Clubs will extend the Canyon Ranch ecosystem so we can meet our guests where they live with an ongoing social support system, frequent/consistent coaching and guidance, and benchmarking and progress tracking to keep them accountable, even when everyday life gets in the way.
We are proud of our ability to help transform lives. It motivates us. It energizes us. It fulfills us. Do you want to join our curated and personalized wellness community in providing guidance to our members’ everyday wellness practice?
Our Canyon Ranch Club in Fort Worth, Texas is hiring now. Be part of a team and a culture whose purpose is to make lives happier and healthier.
We are launching our search for our General Manager.
Responsibilities:WHAT YOU’LL DO
- Daily management of club operations to include Spa, Fitness, Retail, Health & Performance, Guest Experience (both members and day guests), Community Events and Engagement, Engineering, and Custodial.
- Sole responsibility for the property’s P&L and primary liaison to and contact for partner property.
- Drive elevated levels of member satisfaction, engagement, and retention.
- Passionate knowledge of and personal commitment to health & wellness.
- Lead the team in a way that builds trust and supports collaboration and colleague engagement.
- Interact with a network of professionals by representing the Canyon Ranch brand to the community, industry professionals, and local and state agencies in a way that enhances Canyon Ranches’ reputation.
- Direct responsibility and leadership of the Executive Committee for the property.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 7+ years successful experience in sales or related field; preferably in luxury products with high touch clientele
- Bachelor’s degree in Marketing, Sales, Communications, Business, or a related field
- Documented successful Spa operations experience, Opening experience a plus
- Immersion and knowledge of the Dallas/Fort Worth culture working in luxury product sales & services
- CCE (Certified Chief Executive), CCM (Certified Club Manager), spa or massage therapy licensing a plus
WHAT YOU’LL RECEIVE AS A COLLEAGUE
- Immersion Experience in our Tucson, AZ property
- Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
- Generous health plan including Health, Dental and Vision after 30 days of employment
- Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
- Employer-paid Life Insurance and Employee Assistance Program
- Paid Maternity leave
LOCATION: This position will be based onsite in Fort Worth, TX.
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