General Manager - Romexterra Construction

About Romexterra Restoration

Romexterra Restoration is an 8-figure, rapidly growing leader in the damage restoration industry, committed to transparency, integrity, excellence, and drive. We specialize in fire, water, and storm restoration services, serving the Chicagoland area with a mission to provide best-in-class solutions while building lasting relationships with clients and partners.

We are seeking an experienced General Manager to lead our operations, drive strategic growth, and ensure top-tier service delivery. This is a unique opportunity to join a high-growth company and make a significant impact.

Responsibilities

Strategic Planning & Business Development

• Develop and implement strategic plans to drive business growth and achieve company objectives.
• Identify new market opportunities and trends to ensure the company remains competitive.
• Establish and maintain strong relationships with clients, suppliers, and stakeholders.

Operations Management

• Oversee day-to-day operations, ensuring efficient and effective service and project delivery.
• Monitor and analyze operational performance, identifying areas for improvement and implementing solutions.
• Develop and maintain operational policies and procedures to enhance productivity and quality.

Financial Management

• Prepare and manage the annual budget, ensuring financial objectives are met.
• Monitor and analyze financial data, providing regular reports to the executive team.
• Implement cost-saving measures and optimize resource allocation to maximize profitability.

Team Leadership & Development

• Lead and motivate a diverse team, fostering a positive and collaborative work environment.
• Provide guidance and support to team members, promoting professional growth and development.
• Conduct performance evaluations and implement strategies to enhance employee productivity.

Customer Service & Quality Assurance

• Ensure exceptional customer service delivery, maintaining high client satisfaction levels.
• Implement quality control measures to ensure adherence to company standards and client expectations.
• Address customer concerns and resolve issues in a timely and effective manner.

Qualifications

• Minimum of 10-15 years of experience in the fire and water restoration industry.
• Proven track record in upper management roles such as General Manager, Operations Manager, or Department Manager, overseeing key areas within a company.
• Strong knowledge and experience handling insurance claims related to restoration services.
• Experience managing teams and driving operations in a production environment with multiple service areas.

What We Offer

• Competitive base salary of $170,000 - $200,000, with on-target earnings up to 2% of total annual revenue.
• Comprehensive benefits package, including 401(k) with up to 6% company match, health, vision, and dental insurance.
• Company vehicle and gas card for the selected candidate.
• Paid time off (PTO) with 5 vacation days and 3 sick days in the first 2 years, increasing to 10 vacation days after 2 years.
• The opportunity to lead and grow within a thriving, values-driven organization.

Ready to Lead the Way?

If you're a proven leader with a passion for driving business growth, optimizing operations, and leading high-performing teams, we'd love to hear from you.